Audio Visual Engineer II

Nfocus Solutions • Leavenworth, KS

77d

About The Position

We are seeking a skilled AV/VTC Technician to provide technical support for audio-visual and video teleconferencing (VTC) systems in support of mission requirements. The ideal candidate will possess hands-on experience with the setup, operation, maintenance, and troubleshooting of a wide range of AV equipment and control systems to include wired and wireless microphones, audio mixing consoles, video cameras, video switchers, video encoding devices, and projectors. The candidate will provide technical support for live meetings, conferences, and special events, perform routine system checks, diagnostics, preventative maintenance, configure, tune, and program AV control systems, including Crestron controllers and touch panels and BiAmp audio controllers.

Requirements

• A High School diploma or equivalent.
• Minimum Two (2) years' experience with hands on programming and configuring Crestron Switchers, control systems, touch panels, and Biamp Digital Signal Processors.
• SECRET level clearance.

Nice To Haves

• CTS (Certified Technology Specialist) certification.
• BiAmp Certification.

Responsibilities

• Serve as the alternate point of contact for all contract-related matters, with full authority to act on behalf of the company regarding contract execution and daily operations in the absence of the Site Lead.
• Program and configure audio/visual systems including Crestron DM switchers, control systems, and touch panels BiAmp digital signal processors (DSPs).
• Develop and manage technician support schedules, maintaining a rolling two-week calendar to align with COR-provided event requirements.
• Provide technical support for live event productions; must be able to independently operate, configure, troubleshoot, and program A/V and VTC equipment for seamless multimedia event execution.
• Coordinate technical support for multiple concurrent events, ensuring qualified technicians are present at each location.
• When needed, deploy technicians to support government staff in delivering high-quality AV and VTC experiences.
• Operate and maintain a wide array of A/V equipment, including laptops/desktops, projection systems, video switchers/routers, and display interfacing equipment.
• Execute complex event cue sequences involving microphone, lighting, camera, and projection coordination, based on scripts, real-time direction, and producer instructions.
• Diagnose and resolve issues with AV/VTC systems, wiring, cabling, and terminations within ArmyU auditoriums and conference rooms—during both live events and preventive maintenance operations.
• Conduct routine preventive maintenance on all venue equipment, including bulb replacements, wiring and cable inspections, connector cleaning, and other general upkeep.
• Submit a comprehensive monthly maintenance summary in compliance with COR guidelines.
• Collaborate with third-party vendors and internal teams to coordinate troubleshooting and system repairs.
• Supervise, guide, and evaluate subordinate staff, ensuring high performance and adherence to contract expectations.
• Perform other duties as assigned to support mission success.

What This Job Offers

• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED