Audio Visual Engineer - Event Support

Asana•San Francisco, CA

16d•$146,000 - $166,000•Hybrid

About The Position

Asana is looking for an experienced Audio Visual Engineer to join our IT Team and help manage AV and event operations across our worldwide offices. Based in our San Francisco office, working with a team, you will primarily oversee daily AV events and support our conference rooms globally. You are someone who asks questions and confidently admits when you don't have all the answers. You enjoy collaborating with others rather than working in isolation, but can work in isolation when necessary. While you are precise and detail-oriented, you can also think creatively and push boundaries when necessary. In addition to your proven success, you have a passion for technology and share our belief that hard work and fun are equally important. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams you partner with. If you're interviewing for this role, your recruiter will share more about the in-office requirements. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

Requirements

5+ years of experience in corporate live events, conference center operations, or hotel A/V support.
Proven ability to manage multiple projects under tight deadlines in a fast-paced environment.
Strong problem-solving skills with the ability to develop creative solutions.
Flexible schedule to support occasional night/weekend events or traveling to other offices for support.
Proficiency with event production and conferencing technology (Yamaha, Tricaster, Blackmagic ATEM, Neat, Logitech, Poly, Crestron, Zoom Rooms).
Experience with collaboration and ticketing software (gSuite, Asana, Zendesk).
Skilled in event coordination and project management with attention to detail.
Comfortably and clearly able to communicate with executives, vendors and customers with varying levels of technical backgrounds.
Effective communication skills and familiarity with presentation and media editing tools (gSlides, PowerPoint, Premiere, Final Cut Pro, Photoshop).
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

Responsibilities

Plan and support events ranging from 300+ person internal/external events to small team meetings.
Collaborate with stakeholders to ensure specific event technology needs.
Perform daily checks of conference rooms and presentation spaces to ensure full functionality.
Operate a wide range of A/V production equipment (Yamaha Mixers, Tricaster, ETC Lightboards, Zoom and Crestron).
Produce videos for internal messaging and training videos with Sony cameras and edit with Adobe Creative Suite.
Troubleshoot A/V and network-related issues affecting event setups and performance.
Maintain detailed technical documentation, including runbooks and troubleshooting guides.
Train end users and develop on-the-fly solutions for events.
Organize and maintain event production inventory and storage spaces.

Benefits

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission.
We believe that compensation should be reflective of the value you create relative to the market value of your role.
To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations.