Audio Visual and Live Events Video Engineer & Support Technician - Mountain View, CA

Compass Group • Mountain View, CA

95d • $115,000 - $120,000

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Requirements

• 5+ years experience in live event or broadcast AV support.
• Expertise in multi-M/E UHD switchers/routers and signal flow (12G-SDI, HDMI, HDCP).
• Proficiency with Yamaha CL/DM series consoles and Dante networking.
• Strong understanding of AV over IP, VLANs, QoS, PTP clocking, and troubleshooting tools (Wireshark, Dante Controller, NDI Tools).
• Hands-on experience with dvLED (Novastar), robotic camera systems, and hybrid/streaming workflows (SRT, Teams, NDI).
• Familiarity with lighting workflows (architectural presets, DMX, timecode cueing).

Nice To Haves

• AV certifications (e.g., CTS, Dante Level 2/3, Crestron, Novastar).
• Experience supporting executive-level or corporate events.
• Flexible availability including early mornings, evenings, and weekends.

Responsibilities

• Operate advanced AV systems including dvLED walls (Novastar), 3M/E UHD switchers, and media servers.
• Manage UHD 12G-SDI/HDMI signal paths, HDCP-compliant LED feeds, and multiviewer monitoring.
• Configure and operate PTZ cameras, robotic dolly/track systems, and pedestals with UHD licenses and collision avoidance.
• Run hybrid/streaming workflows using SRT appliances, hard disk recorders, and Microsoft Teams Rooms with NDI/HDMI-USB bridge.
• Administer Crestron control systems and architectural lighting presets, coordinate production lighting cues.
• Maintain ClearCom intercom systems and Yamaha audio consoles (CL/DM7) with Dante I/O.
• Ensure up-to-date firmware, documentation, and technical standards across all systems.
• Collaboration with AV, broadcast, IT, facilities, and security teams to support executive and enterprise-level event workflows.
• Collaboration with network engineers to deploy AV-over-IP systems, including VLANs, multicast routing, QoS, and PTP clocking.
• Participation in multi-phase AV infrastructure upgrades, from planning and design to installation and commissioning.
• Collaboration on integration across platforms such as Crestron, Dante, NDI, Novastar, SRT, and SDVoE to ensure full system interoperability.
• Coordination with vendors and stakeholders to align technical specifications for dvLED walls, robotic cameras, and control rooms.
• Leadership in testing and validation of UHD video and audio pipelines in both live and simulated environments.
• Contribution to the creation of signal flow diagrams, documentation, and SOPs for consistent, scalable deployments.
• Support for hybrid AV environments, including integration with Microsoft Teams Rooms, and Microsoft 365.
• Participation in agile project cycles, offering technical input on platform updates and new feature development.
• Design and manage AV-specific VLANs, QoS, multicast/IGMP, and PTPv1/v2 clocking.
• Support copper/fiber plant and SFP selection; implement secure AV-over-IP and wireless control environments.
• Collaborate with event producers to scope AV needs, timelines, and technical requirements.
• Conduct site surveys and risk assessments to align AV systems with production goals.
• Teardown and inventory AV equipment; document system performance and incidents.
• Support preventative maintenance, system upgrades, and lifecycle management.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees