Audio Video Technician

Moraine Park Technical College • West Bend, WI

3d • $27 - $31

About The Position

Working at Moraine Park Technical College is much more than a job. It’s an opportunity to help influence the future of higher education. At MPTC, we are in a unique position to impact our district communities, and we work diligently to hire candidates with aligned values and extensive skillsets to help move the mission of Moraine Park forward. Position Summary: Moraine Park Technical College is seeking a full time Audio Video Technician on the West Bend Campus. This position is responsible for the administration, design, engineering, programming, troubleshooting, and support of all College classroom and event audio/video systems, including video conferencing technologies. This position ensures reliable operation and user support for faculty and staff across instructional and event environments. The successful candidate will have an associate degree in Information Technology, a related field, or equivalent combination of education and experience in an AV-related field and one year of experience to include any of the following, video conferencing/collaboration technologies, audio/video, and presentation systems.

Requirements

• associate degree in Information Technology, a related field, or equivalent combination of education and experience in an AV-related field
• one year of experience to include any of the following, video conferencing/collaboration technologies, audio/video, and presentation systems.
• Strong working knowledge of video conference, audio, video, and event presentation systems.
• Strong troubleshooting skills, complex problem solving, and ability to work under pressure.
• Knowledge of general and AV software applications, including Microsoft Office 365, with emphasis on Microsoft Teams, Microsoft Teams Rooms, QSYS Designer, and Extron PCS.
• Excellent written and verbal communication skills to communicate clearly and effectively with end users, colleagues, and management to provide a complete and timely explanation of issues and decisions to ensure customer satisfaction.
• Strong organizational and time management skills, including the ability to prioritize special projects with routine assignments.
• Ability to establish and maintain effective working relationships with internal and external customers.
• Ability to collaborate and work effectively as part of a team.
• Demonstrated ability to work effectively with diverse populations by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity.
• Ability to climb ladders.
• Ability to lift up to 50 pounds.
• Ability to operate a variety of hand tools.
• Must possess a valid driver’s license.
• Ability to travel to College and external partner locations.

Responsibilities

• Design and engineer AV systems for new or renovated instructional and event spaces.
• Collaborate with Faculty and staff to assess AV needs and recommend annual upgrades.
• Lead the engineering, procurement, and installation of approved AV solutions.
• Administer AV endpoints including monitoring, software and firmware updates, and troubleshooting.
• Maintain overall system health and ensure optimal performance of AV infrastructure.
• Assist faculty, staff, and external groups with Classroom and Event AV Systems.
• Provide advanced support for AV -related issues.
• Ensure reliable AV setup and support for college events.
• Develop and maintain code for AV control systems.
• Program new systems and modify existing systems to meet evolving instructional and event needs.
• Conduct orientation and training for employees on video conferencing, collaboration technologies, and college audio/video systems.
• Provide support to the college’s desktop computing environment as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees