Audio Video & Integration Service Technician

CAV Integrated Home, LLC • Bluffton, SC

147d

About The Position

Highly experienced Service Technician wanted to join the CAV Integrated Home team. We are looking for a detail oriented, customer friendly AV and network systems trouble-shooter to join one of the elite AV companies of the south east. This role as a part of CAV's service team will place you in a position to help new and existing clients get back on track with their home AV, network, and automation systems.

Requirements

• Extensive knowledge of AV and network systems
• Strong interpersonal and customer service skills
• Extensive experience installing and servicing most if not all kinds of low voltage systems
• Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound/stereo system setup, and AV installation methods
• Good driving record
• Minimum 3+ years’ experience in the AV installation/service industry including remote and control system programming
• Good ability to troubleshoot advanced low-voltage systems including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and client-side services such as streaming
• Maintain professional appearance and calm demeanor in tough situations
• Ability to lift and carry up to 50 pounds and experienced working with power tools

Nice To Haves

• Experience with remote service systems such as Bluebolt, Ubiquity, OvrC
• Experience with Control4, Crestron, and URC
• Industry certification from CEDIA, Infocomm, ISF or similar

Responsibilities

• On-site and remote access service of systems
• Accurate notation/documentation of problems
• Client relations
• Maintaining Custom Audio Video’s record of exemplary service

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level