Audio Technician (Princeton, NJ)
About The Position
At Audibel, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle. The Audiology Technician provides support within a clinic/office to help the needs of the licensed audiologist/hearing aid specialists. The Audio Tech will be responsible for monitoring and facilitating testing with patients and cleaning/adjusting hearing aids under the direct supervision of the licensed provider. The Audio Tech must abide by applicable state and federal laws under the scope of practice of an assistant to a licensed provider. Position may require travel to various office locations and a temporary/provisional license. The Audio Tech is also responsible for the daily activities at the front desk for the retail site. This position is the first point of contact either in person or on the phone with patients and vendors. He/she is responsible for creating a positive first impression and providing a quality Patient Journey experience. This position supports the provider by performing a variety of customer service, sales, marketing, operational and administrative functions. Our Culture An experienced team built around a culture of professional growth and knowledge-sharing. We celebrate innovation - providing our patients with the most innovative technology and the most effective hearing devices. We serve with passion, purpose and excellence. Total Team Approach - Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients.
Requirements
- Highschool or GED required
- At least 3 years of customer service/patient care experience and or one year of office management.
- Ability to develop knowledge of software systems including Excel, Word, and Sycle.net.
- Good problem solving, analytical abilities, communication, organizational and interpersonal skills required.
- Ability to manage all confidential information with complete discretion.
Responsibilities
- Ensure a Positive Patient Experience
- Provide Administrative Assistance
- Contribute Technical Support
- Complete Varied Tasks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
