Audio Technician

Self Regional Healthcare • Greenwood, SC

104d

About The Position

Provides assistance to the audiologists related to general hearing aid management and care, as well as the processing of paperwork for patient management plans. Meets patient needs related to basic hearing aid care, is responsible for hearing aid supplies and maintaining incoming and outgoing hearing aid inventory. Also responsible for the collection, accuracy, and verification of invoices and preparation for payables, communication with insurances and other entities in a formal written and verbal manner. This role also supports and fulfills front office staffing as needed. Completes all required training when scheduled allowing none to become delinquent. Practices work in a safe manner, following proper protocols of infection control, accident prevention, proper body mechanics, etc. Attends meetings/training sessions as directed. Performs other duties as assigned.

Requirements

• High school education or GED equivalent.
• 2 or more years of experience in the healthcare industry.
• Working knowledge of medical terminology.
• Ability to communicate general patient instructions related to hearing aid care.
• Experience in prioritizing multiple critical priorities while ensuring quality.
• Compliance with all regulatory requirements including OSHA.
• Excellent phone presentation and communication skills.
• Ability to adapt in a dynamic work environment.
• Advanced problem-solving skills.
• Ability to communicate effectively both orally and in writing.
• Strong organizational skills and attention to detail.
• Epic knowledge required.

Responsibilities

• Assists audiologists with general hearing aid management and care.
• Processes paperwork for patient management plans.
• Meets patient needs related to basic hearing aid care.
• Responsible for hearing aid supplies and inventory management.
• Collects, verifies, and prepares invoices for payables.
• Communicates with insurances and other entities in writing and verbally.
• Supports front office staffing as needed.
• Completes required training on schedule.
• Practices safe work protocols including infection control and accident prevention.
• Attends meetings and training sessions as directed.
• Performs other assigned duties.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED