Audio Specialist - Freelance AI Trainer Project

Invisible Agency • Austin, TX

3d • $8 - $25 • Remote

About The Position

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases.

Requirements

• Strong verbal communication skills in a simulated customer support context
• Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
• Comfort working with structured prompts, evaluation rubrics, and technical guidelines
• Basic computer programming literacy , including: Understanding of JSON structures Familiarity with functions and methods Ability to reason about structured data and simple logic
• Technical communication clarity when handling support-style problem-solving
• Technical & Equipment Requirements As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Responsibilities

• Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including: Flight bookings and travel support Financial services Telecommunications and technical support
• Contribute to the development of diverse and representative datasets used to assess conversational audio agents.
• Evaluate model performance across a standardized set of qualitative and quantitative metrics.
• Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed