Audio Engineer

Virginia Tech • Blacksburg, VA

71d • $72,452

About The Position

The primary role of this position is to be the lead audio engineer for the Classroom AV Services department. As part of the Engineering Team of Classroom AV Services, this position will work to research, design, and deploy audio solutions that meet the needs of the spaces serviced by Classroom AV Services. This position will act as the main DSP programmer for the department and ensure that all audio systems are of peak quality at all times. This position will assist in the installation of AV systems with a focus on the audio solutions of the project. The audio solutions in question could be installed or portable and include DSPs, microphones, amplifiers, speakers, source audio, and conferencing audio. This position will be the main audio technician for any live events supported by the department including the Board of Visitors meetings. This position will act as a Tier 3 Technician to Tier 1 and 2 support staff for the department. As such, this position will troubleshoot any issues reported by those staff and find a resolution to the issue ASAP. Should the issue be related to product failure, the person in this position will be responsible for swapping out the faulty product with a working unit and testing the system for full functionality. All issues and work performed should be tracked within the department's ticketing system. Further, any product inventory updates should be reflected in the department's asset management solution.

Requirements

• Several years experience in the AV industry.
• Experience with installed audio solutions.
• Experience with live audio production.
• Experience with programming audio DSPs from QSC (Q-Sys) and BiAmp.
• Basic knowledge of AV signal flow.
• Working knowledge of Dante, AES67, gain structure, acoustics, RF frequencies, and equalization strategies.
• Demonstrated ability in troubleshooting AV components and systems.
• Experience with various web-conferencing, live streaming, and lecture capture applications/hardware.
• Ability to operate comfortably in high stress environments.
• Demonstrated ability to work within a team and independently to achieve goals.
• Must be able to move or lift a minimum of 50 pounds.
• Must be able to work from ladders or scaffolding as required.
• Valid driver's license.

Nice To Haves

• Experience in higher education.
• Experience providing rapid and effective support to end users.
• Ability to communicate effectively in oral and written form.
• Experience with Windows, Mac, iOS, and Android computer systems.
• Experience documenting issues and resolutions through a ticketing system.
• Vast experience with product inventory systems.
• Construction experience.
• Managerial experience.
• Understanding of IP network infrastructure, setup, and management.
• Experience with Shure Wireless Workbench.
• Industry certifications are preferred.
• Avixa - CTS, CTS-I, CTS-D.
• Crestron.
• QSC.
• Dante.
• Other manufacturer certifications.

Responsibilities

• Lead audio engineer for the Classroom AV Services department.
• Research, design, and deploy audio solutions for serviced spaces.
• Act as the main DSP programmer for the department.
• Ensure peak quality of all audio systems.
• Assist in the installation of AV systems focusing on audio solutions.
• Serve as the main audio technician for live events.
• Troubleshoot issues reported by Tier 1 and 2 support staff.
• Swap out faulty products and test systems for functionality.
• Track issues and work performed in the department's ticketing system.
• Update product inventory in the department's asset management solution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services