Auction Operations Administrator, ServiceLink Auction

ServiceLink•Irvine, CA

About The Position

Are you a strategic, focused, and data driven individual? Do you thrive within a high-performing environment? If so, ServiceLink Auction invites you to apply for the opening of Auction Operations Administrator. This position reports directly to the Manager of Auction Strategy. Candidate with be involved in the implementation, administration, and maintenance of the ServiceLink Auction Online Auction platform by managing key functions to support the online auction programs. Candidate will be responsible for extracting data from seller supplied valuations and inputting into internal system of record. Conduct quality control checks to ensure that information is displayed accurately on company website based on seller’s specifications. Individual will be working in Salesforce. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… Oversee Email Inboxes and update systems, clients, and customers accordingly Process seller valuation documents, i.e. Appraisals, BPOs, MLS tear sheets; to extract data and images to utilize in company systems Ensure data within systems is complete and accurate Use Data Loader to update and load records in bulk Perform data reconciliation by comparing seller data to system data for accuracy Monitor dashboards and reports in Salesforce to ensure all assets and programs are being represented accurately on the PDP and in system WHO YOU ARE You possess … High school diploma or equivalent required; Bachelor’s degree preferred 2+ years of Microsoft Excel experience; Proficiency in Microsoft Office with an emphasis on Excel Excellent written and verbal communication skills Ability to communicate to customer/client with no management presence and ensure a professional positive outcome Mortgage/Real Estate background preferred An energetic and dynamic professional with a willingness to learn Ability to work both independently and as a team player Strong analytical and quantitative skills Ability to adapt in a rapidly changing business and technology environment Ability to prioritize and manage complex scheduling and document tracking Strong interpersonal skills to build strong, cohesive relationships

Requirements

High school diploma or equivalent required; Bachelor’s degree preferred
2+ years of Microsoft Excel experience; Proficiency in Microsoft Office with an emphasis on Excel
Excellent written and verbal communication skills
Ability to communicate to customer/client with no management presence and ensure a professional positive outcome
An energetic and dynamic professional with a willingness to learn
Ability to work both independently and as a team player
Strong analytical and quantitative skills
Ability to adapt in a rapidly changing business and technology environment
Ability to prioritize and manage complex scheduling and document tracking
Strong interpersonal skills to build strong, cohesive relationships

Nice To Haves

Mortgage/Real Estate background preferred

Responsibilities

Oversee Email Inboxes and update systems, clients, and customers accordingly.
Process seller valuation documents i.e. Appraisals, BPO’s, MLS tear sheets; to extract data and images to utilize in company systems.
Proactively identify issues/concerns and report/partner with business counterparts to resolve.
Ensure data within systems is complete and accurate.
Candidate will be responsible for using Data Loader to update and load records in mass.
Maintain an effective relationship with existing leadership team and customer/clients.
Maintain a positive department culture.
Perform data reconciliation with comparing seller data to system data for accuracy.
Monitor dashboards and reports in Salesforce to ensure all assets and programs are being represented accurately on the PDP and in system.
Perform all other duties as assigned