Theme Park Attractions Agent
About The Position
At Spy Ninjas HQ, our Attractions Team is at the center of the mission—bringing high-energy, immersive experiences to life for every guest who walks through our doors. As an Attractions Agent, you are more than an operator—you are a safety leader, experience creator, and energy driver. You ensure every guest feels welcomed, engaged, and safe while navigating our action-packed environment of games, missions, and challenges. You will oversee and operate a variety of attractions across both Action and Adventure zones, delivering a seamless, exciting, and safe experience while maintaining strict adherence to operational and safety standards.
Requirements
- Must be 18 years or older
- Strong interpersonal and communication skills
- Energetic, reliable, and team-oriented
- Comfortable in a high-volume, guest-facing environment
- Ability to multitask and stay composed under pressure
- Must be able to pass a background check
- Sheriffs card required
- Ability to stand and walk for extended periods
- Ability to lift up to 30 lbs
- Comfortable working at heights and climbing stairs
- Able to work in loud, fast-paced, and crowded environments
- May be exposed to varying temperatures and cleaning agents
Nice To Haves
- Previous experience in entertainment, hospitality, or attractions preferred
Responsibilities
- Deliver high-energy, welcoming interactions with every guest
- Guide guests through attractions, missions, and gameplay with clarity and enthusiasm
- Recommend experiences tailored to guest interests to enhance their visit
- Provide clear instructions and briefings before participation in any attraction
- Create a fun, immersive environment aligned with the Spy Ninjas brand
- Maintain constant awareness of your assigned attraction zone
- Enforce all safety rules, policies, and posted signage consistently
- Conduct routine safety checks before, during, and after operation
- Monitor guest behavior to ensure compliance with safety standards
- Respond quickly and calmly to incidents, injuries, or emergencies
- Accurately document and report all incidents
- Open and close attraction areas following established procedures
- Keep stations clean, organized, and guest-ready at all times
- Communicate effectively with leads and team members during shifts
- Support coverage needs during peak times, breaks, and shift transitions
- Maintain strong situational awareness in a fast-paced environment
- Attend all required trainings, team meetings, and safety briefings
- Stay current on all attractions, procedures, and company updates
- Continuously build product knowledge to enhance guest experience
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
