About The Position

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. The position is responsible for investigating and confirming the facts of loss for advanced automobile accidents. The ideal candidate will be located in the Pacific time zone (CA, NV, OR, WA, AZ). If candidates are located outside of the Pacific time zone, they will still be required to work Pacific time zone hours.

Requirements

  • 2 or more years of experience (Preferred)

Responsibilities

  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
  • Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority.
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims.
  • Recognizes and identifies body parts of a vehicle and understanding other potential property damage.
  • Identifies customer needs and works to meet those needs using appropriate customer service skills.
  • Determines subrogation or fraud potential and how to handle.
  • Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)

Benefits

  • Equal Opportunity employer - Veterans/Disabled and other protected categories.
  • All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
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