About The Position

As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair and timely injury settlements with all parties involved. Candidates for this role must reside in the Eastern or Central Time Zones. This position is not available to residents of California, Alaska, Hawaii and Puerto Rico.

Requirements

  • Prior represented third-party casualty claim handling experience is required.
  • 2-5 years of moderate/complex Bodily Injury claim handling experience is preferred.
  • Proficient communication skills, especially over the phone.
  • Ability to work independently and remotely, managing time efficiently.
  • Proficient knowledge of insurance policies, coverage, and liability determination.
  • Strong critical thinking and problem-solving skills.
  • Knowledge of innovative tools and platforms for effective claims evaluation.
  • Proficient in Microsoft Office Suite is a plus.

Nice To Haves

  • NC, SC, or AL claims experience preferred.
  • Prior litigation claims experience a plus.

Responsibilities

  • Investigate automobile accidents involving property damage and bodily injury with attorney/litigation involved.
  • Assess coverage, liability, and damages while providing exceptional customer service.
  • Communicate with customers and attorneys through voice calls, email, and text messages.
  • Engage in negotiation processes to reach fair and timely injury settlements.
  • Perform detailed reviews of damage and interpret policies to determine coverage.
  • Evaluate and negotiate claims settlements with customers, vendors, and third-party carriers.
  • Utilize multiple tools for claims evaluation and documentation.
  • Maintain clear records of work in a claims system.

Benefits

  • Competitive pay with support for continuous development and career advancement.
  • Flexibility in scheduling and a time off policy that supports work/life balance.
  • Initial and ongoing training to get proficient in the role.
  • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help balance work with life.
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