Attendant - Pointe Orlando Valet

SP Plus • Orlando, FL

15h • $15 • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. The Role As a Parking Associate, you are the face of Metropolis. Your goal is to ensure a seamless, high-end experience for every guest while maintaining a safe, organized, and clean facility.

Requirements

• At least 1 year of experience in Customer Service / Hospitality is a MUST.
• The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
• Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one situations to customers and other employees of the company.
• Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
• While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance.

Nice To Haves

• Expert Knowledge: Familiarity with local streets, landmarks, and freeways to provide top-tier guidance to guests.
• Professionalism: A commitment to being on time and maintaining a pristine uniform throughout every shift.
• Problem Solvers: Ability to find creative solutions and work closely with the Facility Manager to ensure smooth operations.

Responsibilities

• Customer Excellence: Proactively assist guests with directions, explain rates/procedures clearly, and resolve concerns with a professional attitude.
• Facility Oversight: Direct traffic at entrances/exits, manage space availability, and patrol parking levels to ensure the lot is secure and organized.
• Compliance & Safety: Issue violation warnings when necessary and report any accidents, safety hazards, or unusual occurrences to management immediately.
• Operational Support: Assist with basic maintenance of parking equipment, keep the lot clean (debris/spills), and substitute for valets if authorized.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees