ATTENDANT - VALET (PART TIME)

Hard Rock International (USA), Inc.Rockford, IL
74d

About The Position

The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys. This position also courteously and efficiently provides parking tickets and/or receipts and collects parking fees from patrons at Valet/Coat Check window and lot locations.

Requirements

  • High School diploma or equivalent required.
  • The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.
  • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
  • Must successfully pass background check.
  • Must be at least eighteen (18) years of age.
  • Must have a VALID Driver's License that has not been suspended, denied, or revoked in the past 3 years.
  • No Major Violations while operating a vehicle.
  • Cannot have two (2) or more at fault accidents or three (3) or more moving violations.
  • Drivers of company and guest vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.
  • Must be able to work holidays and weekends, as well as flexible shifts.
  • Must be tolerant of moderate to severe weather conditions.

Responsibilities

  • Always display positive and professional attitude and presentation when communicating with guest.
  • Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
  • Responsible for the staging of guest vehicle.
  • Responsible for parking guest vehicle in the parking garage.
  • Responsible for retrieval of vehicles in a timely manner.
  • Maintain cashier work area in a clean, neat manner.
  • Remove trash at end of shift.
  • Collect appropriate amount of money in exchange for parking ticket/receipt.
  • Keep money and tickets neat and secure.
  • Assists guests with the checking in of coats, hats and/or umbrellas in a friendly and professional manner.
  • Issues claims checks for articles checked and returning articles on receipt of check.
  • Maintains cleanliness of coatroom.
  • Maintains hanger tickets to assure numbers are on correct hanger and hanger is in correct slot on rack.
  • Informs next shift of anything that may have happened regarding coatroom.
  • Reconcile daily cash drawer.
  • Adhere to cash handling procedures.
  • Attend seminars when needed.
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