About The Position

The Turndown Attendant is responsible for cleaning and stocking guest rooms while providing turndown service to enhance guest experiences and contribute to the hotel's financial success. This role focuses on maintaining high standards of cleanliness and guest satisfaction.

Requirements

  • Demonstrated ability to deliver exceptional guest experiences.
  • Strong attention to detail and commitment to quality.
  • Ability to work independently and as part of a team.
  • Dependability and adaptability in a fast-paced environment.

Nice To Haves

  • Previous experience in housekeeping or hospitality roles.
  • Familiarity with hotel operations and guest service standards.

Responsibilities

  • Provide turndown service including partially removing and storing bedcover, fulfilling specified guest preferences, and replenishing amenities, linens, and supplies.
  • Clean and stock guest rooms as assigned, including cleaning bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floor surfaces.
  • Change bed linens and dust furniture, pictures, drawers, window ledges, and shelves.
  • Replenish amenities, linens, and supplies in guest rooms.
  • Vacuum and empty trash in guest rooms.
  • Conduct visual room inspections upon completion of cleaning tasks.
  • Dispose of trash and recyclables in accordance with the hotel's green guidelines.
  • Perform Room Attendant and other Housekeeping services as requested.
  • Respond to special guest requests in a timely, friendly, and efficient manner.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career advancement within Hilton.
  • Employee discounts on hotel stays and dining.
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