Attendant Room

IHG•Fort Meade, MD

14d•$16 - $18

About The Position

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.

Requirements

It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
You’ll might need to bend and kneel to complete some activities.
Literacy skills - reading, writing and basic maths skills.
Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

Responsibilities

Make sure our rooms are always at their best
Help guests
Keep your supervisor updated on room service progress and alert them to any repairs needed
Safety aware
Be organised
Reunite items with owners – and log any lost and found property
Look smart
Other ad-hoc duties
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
Report, turn in, and/or log all lost and found items according to established procedures
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
May regularly assist with deep cleaning projects
May have turndown duties
May assist with other duties as assigned