Attendant - Room - The Casa Marina

HiltonKey West, FL
127d

About The Position

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming. Change and replenish bed linens, towels and guest amenities, as needed. Perform deep cleaning tasks, as needed. Stock, maintain and transport housekeeping supply cart on a daily basis. Dispose of trash and recyclables. Respond to special guest requests in a timely, friendly and efficient manner. Perform guest turn down service, as needed.

Requirements

  • Demonstration of hospitality values: passion for delivering exceptional guest experiences.
  • Integrity: doing the right thing, all the time.
  • Leadership: being a leader in the industry and communities.
  • Teamwork: being a team player.
  • Ownership: taking ownership of actions and decisions.
  • Operating with a sense of urgency and discipline.

Nice To Haves

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Responsibilities

  • Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting and vacuuming.
  • Change and replenish bed linens, towels and guest amenities, as needed.
  • Perform deep cleaning tasks, as needed.
  • Stock, maintain and transport housekeeping supply cart on a daily basis.
  • Dispose of trash and recyclables.
  • Respond to special guest requests in a timely, friendly and efficient manner.
  • Perform guest turn down service, as needed.
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