Attendant (General Cleaner), Internship

AccorHotel • Kohala Coast, HI

1d • Onsite

About The Position

Experience a 6 week - 12 week internship in a luxury resort environment. The Attendant (General Cleaner) is responsible for ensuring we provide the highest level of cleanliness in our guestrooms. What you will be doing: Clean guestrooms to include: dusting, making beds, soiled linen removal from rooms, daily turndown service and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing room supplies “Own” lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularly Clean all mirrors and glasses; inside of windows; all vents in assigned areas stock all paper supplies in restrooms and storage closets; wipe, clean all marble and tables and dust all surfaces Take initiative to add a personalized experience for the guest Maintain proper usage of cleaning supplies and equipment Accurately report room status reports throughout the duration of your shift Take ownership of guests’ privacy and belongings, while ensuring exceptional service Work effectively and contribute positively to a team Keep linen closets, supply closet and landing organized and clean Report damage or malfunction in hotel rooms/areas Respond professionally, politely, and efficiently to requests from guests Use hands to lift, carry, or pull objects that may be heavy Maintain excellent grooming and uniform standards Read, understand and follow all department policies

Requirements

• Warm and caring personality; previous housekeeping experience is an asset
• Basic understanding of the English language
• Ability to anticipate and focus attention on guest needs by being professional and welcoming
• Lifting requirements up to 25 lbs.
• Carrying of objects weighting up to 50lbs.
• Excellent organizational skills and time management
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Responsibilities

• Clean guestrooms to include: dusting, making beds, soiled linen removal from rooms, daily turndown service and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing room supplies
• “Own” lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularly
• Clean all mirrors and glasses; inside of windows; all vents in assigned areas stock all paper supplies in restrooms and storage closets; wipe, clean all marble and tables and dust all surfaces
• Take initiative to add a personalized experience for the guest
• Maintain proper usage of cleaning supplies and equipment
• Accurately report room status reports throughout the duration of your shift
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Work effectively and contribute positively to a team
• Keep linen closets, supply closet and landing organized and clean
• Report damage or malfunction in hotel rooms/areas
• Respond professionally, politely, and efficiently to requests from guests
• Use hands to lift, carry, or pull objects that may be heavy
• Maintain excellent grooming and uniform standards
• Read, understand and follow all department policies

Benefits

• benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana
• Premium preferred provider medical/drug/vision benefits at competitive prices.
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
• Complimentary meals in our employee dining facility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed