Attendant Coordinator

Chartwell Community Services • Abilene, TX

36d • Onsite

About The Position

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Attendant Coordinator Abilene, Texas Full-Time | 8AM - 5PM | On-Site At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Attendant Coordinator. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need an Attendant Coordinator with commitment and compassion. Are you one of them? If so, apply today!

Requirements

• High School Diploma or GED (required)
• Two (2) years of experience in a fast-paced office environment preferred
• Experience working with elderly or disabled populations strongly preferred
• Associate's or Bachelor's degree preferred
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Proficiency with computers and scheduling systems
• Ability to work effectively in a fast-paced, high-volume environment
• Knowledge of Medicaid, home care benefits, and healthcare operations preferred
• Team-oriented, intuitive, and professional
• Ability to motivate and support caregivers positively
• Reliable transportation or access to public transportation
• Ability to meet all agency health screening and testing requirements
• Physically demanding, high-stress environment
• Ability to sit, stand, bend, lift, and move intermittently
• Ability to lift up to 50-100 lbs as required
• Ability to work with ill, disabled, or terminally ill clients
• Potential for irregular hours or call coverage as needed

Nice To Haves

• Two (2) years of experience in a fast-paced office environment preferred
• Experience working with elderly or disabled populations strongly preferred
• Associate's or Bachelor's degree preferred
• Knowledge of Medicaid, home care benefits, and healthcare operations preferred

Responsibilities

• Schedule and coordinate homemaking, personal care, and home health aide services
• Manage planned and unplanned absences and arrange immediate coverage when needed
• Build and maintain permanent caregiver schedules
• Monitor and manage clients, holds, and delayed start-of-care documentation
• Submit required client communication forms and regulatory documentation
• Maintain accurate client and caregiver records, including plans of care and change-of-status updates
• Track ISP compliance, data entry, and documentation accuracy
• Update caregiver availability and assign floating or fill-in caregivers as needed
• Monitor daily service delivery to ensure coverage and authorization alignment
• Review utilization, billing, and payroll-related reports to identify and correct discrepancies
• Communicate professionally with caregivers, clients, case managers, and internal teams
• Support caregiver compliance, training requirements, in-services, and certifications
• Escalate performance or compliance concerns to supervisory leadership
• Support branch growth initiatives and participate in training as directed
• Ensure compliance with HIPAA, company policies, and all regulatory requirements
• Perform additional duties and projects as assigned

Benefits

• Work in a collaborative environment.
• Be rewarded with a unique opportunity to make a difference.
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED