EOC Attain Laboratory Coordinator EOC-NTP-8465

Hudson Valley Community College • City of Troy, NY

10h • $50,000 - $55,000

About The Position

ATTAIN (Advanced Technology Training and Information Networking) is a Statewide technology initiative funded by New York State to provide urban and rural communities access to state-of-the-art technology. Through innovative technologies, ATTAIN provides underserved and underprepared community residents the opportunity to access academic, vocational, life skills and workplace readiness training, in coordination within an Educational Opportunity Center or a local community-based host institution. Each ATTAIN lab is a certified Microsoft IT Academy. Position Description: Lab Technology Coordinators (LTCs) provide on-site learning and technical support and oversight for their assigned ATTAIN lab. In coordination with their UCAWD ATTAIN Statewide Coordinator, LTCs work to achieve the outcomes specified in their Implementation Plan.

Requirements

• Bachelor’s degree in education or related discipline
• One year or more experience working with adult population (teaching, advising and/or mentoring)
• Experience with instructional computer software applications in reading, writing and math
• Experience working with underserved/underprepared populations
• Must be able to work independently
• Strong communication, written, organizational and presentation skills required.
• Proficient working knowledge of Microsoft Office applications.
• Ability to promote professional and ethical behavior.

Nice To Haves

• Two or more years’ experience working with adult population (teaching, advising and/or mentoring)
• Experience working with TANF recipients
• Experience in community outreach
• Microsoft certifications
• Experience in curriculum development
• Bilingual

Responsibilities

• Become proficient in the use of the ISI courseware, Microsoft curricula and any third-party software.
• Obtain and keep current Microsoft certifications related to instructional curriculum delivered at the lab.
• Demonstrate progress toward becoming a Microsoft Certified Trainer (MCT).
• Deliver Microsoft certification instruction to the served populations.
• Create, monitor and update a monthly schedule for lab operations and classes, in coordination with the host institution.
• Prepare the lab’s Implementation Plan together with the ATTAIN Statewide Coordinator and effectively execute objectives set forth within it.
• Submit monthly status reports to ATTAIN Statewide Coordinators and host institutions, which will include among other items student enrollment, usage, and outcomes.
• Create and implement a Community Outreach and Partnership Development plan which must include marketing strategies and presentations to promote the ATTAIN lab in local communities.
• Work with local Departments of Social Services (DSS) and Labor (DOL) to identify potential program participants, especially TANF and TANF 200% recipients.
• Determine participant TANF eligibility during Intake process.
• Provide initial orientation for all new participants and train lab participants on software and courseware resources.
• Develop curricular pathways for individual participants based on available lab resources.
• Provide participant intervention and technical assistance at the learning stations, as needed.
• Manage and maintain ATTAIN enrollment and reporting databases.
• Report, log and record hardware and/or technical problems and their resolutions.
• Communicate any unresolved issues with hardware and software to supervisors and ATTAIN Statewide Coordinators.
• Use ATTAIN’s management systems to monitor participant progress.
• Participate in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.
• Document and report participant success stories and outcomes to UCAWD and the host institution, when applicable.
• Proctor certification exams, as needed.
• Become familiar with, support, and uphold EOC’s policies and procedures.
• Provide supervision for volunteers as needed.
• Create and maintain a clean, comfortable and orderly learning environment in the lab.
• Work some evening and weekend hours.
• Travel locally, including for recruitment purposes.
• Perform other duties as assigned.

Benefits

• Hudson Valley offers a full benefit package including Health Insurance, Dental and Eye Insurance, Retirement, employee and employee’s spouse and children free tuition waivers.
• HVCC also has a generous leave policy.
• If you’re employed by a government or not-for-profit organization, you might be eligible for the PSLF Program. The PSLF Program forgives the remaining balance on your Direct Loans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees