Atrio Host/Server

WINDSOR CAPITAL GROUP•Walnut Creek, CA

10d•$19 - $19•Onsite

About The Position

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Host/Server This position is located at the Marriott in Walnut Creek, CA. Essential Responsibilities: Meet and greet guests as they arrive. Recomputes or computes bill, itemized lists, and tickets showing amount due, using adding machine or cash register. Makes change, cashes checks, and issues receipts to customers. Records amounts received and prepares reports of transactions. Reads and records totals shown on cash register tape and verify against cash on hand. Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management. May be required to know value and features of items for which money is received. May give cash refunds or issue credit memorandums to customers for returned merchandise. May sell candy, cigarettes, gum and gift certificates. Required to be always in uniform when working on the property including wearing name identification badge. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company. All other duties as assigned by a manager or supervisor.

Requirements

Use math to figure costs and make change.
Deal with the public with tact and courtesy.
Ability to effectively deal with customer complains and concerns in a friendly and positive manner.
Make decisions based on information that can be checked or verified.
Always maintain a professional appearance and manner.
Do the same task over and over, frequently following a simple routine.
Ability to perform repetitive motions; lift, bend, stoop, walk, push, or pull heavy equipment, and stand for extended periods of time.
Ability to comprehend and follow instructions from supervisor.
High school completion or an equivalent level of education and experience.
Must thrive in a multi-tasking, fast paced working environment.
Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
Regular attendance in conformance with the standards, which may be established by WCG, Inc. from time to time, is essential to be successful performance of this position. Employees with irregular attendance/ tardy will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Windsor Capital Group, Inc. rules and regulations and will be subject to disciplinary action, up to and including termination of employment.

Responsibilities

Meet and greet guests as they arrive.
Recomputes or computes bill, itemized lists, and tickets showing amount due, using adding machine or cash register.
Makes change, cashes checks, and issues receipts to customers.
Records amounts received and prepares reports of transactions.
Reads and records totals shown on cash register tape and verify against cash on hand.
Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
May be required to know value and features of items for which money is received.
May give cash refunds or issue credit memorandums to customers for returned merchandise.
May sell candy, cigarettes, gum and gift certificates.
Required to be always in uniform when working on the property including wearing name identification badge.
Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
All other duties as assigned by a manager or supervisor.