ATR Coordinator

Institute For Health And Recovery • Boston, MA

256d • $50,000 - $52,000 • Remote

About The Position

The Access to Recovery (ATR) Program, funded by MA Bureau of Substance Addiction Services (BSAS) is a 6-month program for individuals who have a substance use disorder (SUD). ATR empowers participants to set recovery goals unique to their specific needs and connects them to various recovery support services. IHR ATR coordinators provide ongoing engagement and support to the participant, develop recovery goals, and connect participant to services, such as basic needs including MBTA passes, recovery coaching, rent and utility support, and job/occupational training. IHR offer ATR coordination services in Boston, Lowell, and Springfield. The ATR Coordinator will support IHR's mission to develop a comprehensive continuum of care for women, men, families, individuals, youth and pregnant and parenting women affected by alcohol, tobacco and other drug use, violence/trauma, mental health challenges and other health issues by overseeing ATR's service implementation in Boston, MA.

Requirements

• College degree preferable.
• Previous experience in social services, preferably working with people with substance use disorders.
• Commitment to quality improvement and consumer directed care.
• Ability to establish and maintain professional relationships with participants, staff, and community agencies.
• Ability to express ideas concisely and clearly, both orally and in writing.
• Ability to adhere to strict confidentiality rules.
• Demonstrated organizational and time management skills and ability to multi-task.
• Demonstrated computer skills and willingness to learn using new online platforms and management systems.
• Ability to work well with others and independently.
• Ability to solve problems creatively and maintain high degree of flexibility and composure.
• Ability to learn and implement regulations, policies, and procedure.
• Strong organizational and time management skills.

Nice To Haves

• Bi-lingual (English/Spanish) applicants strongly encouraged to apply.
• Valid driver's license, good driving record, and regular access to a reliable vehicle.

Responsibilities

• Interview participants to determine eligibility for the MA ATR program.
• Develop a positive working relationship with the participants to build trust and keep them engaged.
• Conduct the initial ESM (Enterprise Service Management) assessment.
• Fill out various legal and regulatory documentation including, Consent, Release, and Contact Forms.
• Generate a Recovery Plan with each participant to make sure it meets the participant's needs and desires.
• Act as educator and advocate for the participants by helping them identify the support they need.
• Assist the participant to make their preferred service provider selection.
• Authorize the vouchers necessary to be sent to appropriate providers.
• Purchase and prepare receipts for Charlie Card distribution to participants.
• Monitor the participant's adherence to the Recovery Plan by maintaining regular monthly contact.
• Meet with participants to review any desired changes to Recovery Plan and develop new vouchers for those services.
• Collect discharge and four-to-six-month follow-up ESM data.
• Complete, update, and maintain comprehensive records in the ESM and Falling Colors.
• Participate in meetings and trainings for inter-disciplinary consultation and quality improvement measures.
• Provide reports, service evaluations, data, and other forms of feedback necessary to improve the ATR intake process.
• Contact vouchered Recovery Support Service providers as necessary.
• Identify gaps in service delivery for those in recovery and conduct outreach to additional providers.
• Use cloud-based systems for communication with IHR's site office.
• Attend team and agency staff meetings.
• Schedule weekly shopping and prepare receipts for participants to sign.
• Ensure shopping referrals/vouchers are submitted in Falling Colors.
• Meet participants at designated stores and oversee and pay for appropriate purchases.
• Secure all receipts for purchases before leaving stores.

Benefits

• Salary Range: $50,000.00 To $52,000.00 Annually
• Full-time 40 hours/week
• Hybrid Role (Remote and On-site)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree