ATMaaS Deployment Project Manager

NCR AtleosFrisco, TX
5d

About The Position

The ATM as a Service Deployment Team is responsible for ATM deployments, ATM reprograms, branding, compliance with all ATM regulations, the mitigation of potential liabilities, and assisting to avoid penalties, sanctions or other methods of legal punishment. The Deployment Project Manager is responsible for the management of projects throughout the project life cycle. Project Management Institute (PMI) methodologies are utilized in all project phases, including project initiation, planning, execution, oversight, and close-out, to ensure assigned projects are completed to align with the company’s objectives and satisfy all regulatory requirements.

Requirements

  • Excellent analytical, organizational, critical thinking, problem solving, and presentation skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office™ and Microsoft Windows™ to perform daily tasks, exceptional proficiency in Excel.
  • Ability to achieve proficiency in the use of various internal applications, including Cardlink, CORE, Oracle™ and Quickbase™
  • Ability to work with internal and external partners at various levels.
  • Strong organizational and time management skills.
  • Strong attention to detail.
  • Strong ability to be focus driven in performing required tasks and meeting deadlines.
  • Ability to perform in a team setting and as an independent contributor.
  • High School Diploma or equivalent required.
  • 4-6 years in Customer Service experiences preferred.
  • Remote network access required on occasion.
  • Company owned laptop to be provided.
  • Ability to perform in environment requiring extensive telephone and computer work and the ability to successfully multi-task.
  • Must be able to express and follow the company’s Mission, Principles and Procedures.
  • Ability to work efficiently in a fast-paced environment, quickly respond, and prioritize between multiple demands.
  • Must successfully pass all applicable background screening tests.

Nice To Haves

  • Bachelor’s degree preferred.
  • ATM industry experience is a plus.
  • PMI Certification is a plus.

Responsibilities

  • Simultaneously manage multiple projects, including high-profile and large-scale deployments in a client-facing role.
  • Provide mentoring to team members.
  • Partner with team members to identify and communicate opportunities for process improvement.
  • Responsible for adherence to policies and processes related to various tasks outlined within the department.
  • Manage all aspects of ATM installations, de-installations, branding, and reprogramming plans for assigned projects.
  • Schedule and facilitate meetings with stakeholders, project team, and others to communicate progress, issues, and timelines for the resolution of issues.
  • Reporting of project progress to stakeholders and management.
  • Perform required project tasks in Oracle™
  • Define and document the scope of work required for successful completion of projects.
  • Determine and outline roles and responsibilities for project tasks.
  • Determine service providers required for projects and identify their roles and responsibilities.
  • Identify dependencies and manage internal relationships required to successfully complete assigned projects.
  • Create and communicate “customer specific” metrics as required.
  • Other duties may be assigned.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Short/Long Term Disability
  • Paid Vacation
  • 401k
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