ATM Service Technician - Norwalk, CA & Los Angeles, CA Area

Cook Solutions Group • Los Angeles, CA

17d • $25 - $35

About The Position

Cook Solutions Group is seeking a Full-Time ATM Service Technician to support our operations in the Southern CA area. If youre a detail-oriented troubleshooter with a knack for technology, great communication skills, and a commitment to top-tier customer service, this could be your next great move. At Cook, we live by our We Make It Happen! culturedelivering high-quality service with a positive attitude and a team-first mindset. Locations: Norwalk, CA and Los Angeles, CA areas Pay: $25 - $35 Hour DOE What Youll Do: As an ATM Service Technician, youll play a key role in ensuring that our banking clients' ATM systems are running smoothly. This role focuses on second-line maintenance , repair, and diagnostics on a variety of ATM hardware and software systems.

Requirements

• High School Diploma or GED
• 25 years of technical service, electronics, or ATM repair experience
• Strong troubleshooting and time management skills
• Excellent customer service mindset
• Willingness to train on advanced systems, including security equipment
• Valid drivers license and a clean driving record
• Physical ability to lift/move up to 50 lbs regularly and up to 100 lbs occasionally

Nice To Haves

• NCR Certification a plus

Responsibilities

• Install and maintain ATM products from multiple manufacturers
• Troubleshoot and repair mechanical/electronic ATM components
• Perform software reloads, preventative maintenance, and cleanings
• Coordinate and prioritize daily service calls
• Communicate effectively with customers and internal teams
• Keep detailed service reports and documentation
• Maintain spare parts inventory
• Occasionally handle ATM cash access situations under strict protocols
• Support fellow technicians and learn new systems, including security hardware

Benefits

• CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents. Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!
• flexible scheduling
• maintain a healthy work-life balance
• volunteer in their communities through our Cook Community Builders program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED