ATM Lab Automation Test Engineer

Capital One • Richmond, VA

12d

About The Position

ATM Lab Automation Test Engineer Our ATM Test Labs are a critical driver of this mission, directly impacting the quality of our software code through rigorous QA testing. Capital One currently operates approximately 1,300 branded ATMs within its national banking footprint, and as we continuously modernize this branch hardware fleet, our lab ensures that every software release meets the highest standards of stability and performance. By identifying anomalies early and maintaining a robust testing environment, we ensure that our modernization efforts result in seamless, high-quality experiences for our customers. The qualified candidate will be responsible for performing automated teller machine (ATM) software release validation testing, which includes writing comprehensive test cases in JIRA and developing success/failure metrics to evaluate their effectiveness. This role requires a blend of technical software validation and hands-on hardware management, including fulfilling ATM reservation requests and maintaining the physical lab environment. You will work closely with Developers, Business Analysts, and Network Engineers to execute installation procedures, develop & implement an Adaptive Test Lifecycle (ATL), and an Fleet Traceability Matrix (FTM) to ensure the stability of our ATM fleet.

Requirements

• Bachelor’s Degree
• At least 2 years of experience with Jira
• At least 2 years of experience in Windows 10
• At least 1 year of experience writing and building comprehensive test cases within JIRA
• At least 1 year of experience developing and monitoring JIRA metrics to determine the success or failure of test cases

Nice To Haves

• 3+ years of experience with Jira
• 1+ years of experience with Windows 11
• 1+ years of experience implementing an Adaptive Test Lifecycle (ATL) and Fleet Traceability Matrix (FTM)
• 1+ years of experience with ATM Software Stack and installations
• 1+ years of experience with Window Security updates and hardware encryption processes
• 2+ years of experience managing data to support advanced reporting and traceability
• 1+ years of experience with card management platforms such as CMSE or FIS Data Navigator, including experience in backend configuration, system setup, and validation to support rigorous QA testing activities for the ATM fleet
• 1+ years of experience identifying anomalies in a QA ATM test environment
• 1+ years of experience managing ATM hardware in a lab environment and fulfilling reservation requests
• 1+ years of experience with application packaging

Responsibilities

• Test Case Development & Analytics: Write and build comprehensive test cases within JIRA while developing sophisticated metrics to determine the success or failure of those test cases
• Framework Implementation: Develop & Implement an Adaptive Test Lifecycle (ATL) and a Fleet Traceability Matrix (FTM) to ensure rigorous testing standards across the ATM environment
• Platform Configuration & Validation: Manage and configure backend card management platforms, such as CMSE or FIS Data Navigator, ensuring proper system setup and validation to support rigorous QA testing activities for the ATM fleet
• Lab & Hardware Management: Manage ATM hardware within the lab and fulfill specific ATM reservation requests for project teams
• Software Validation: Perform automated teller machine (ATM) software release validation testing and log defects in JIRA
• Installation & Deployment: Execute in-person ATM software stack installations and analyze installation procedures
• Issue Remediation: Investigate and cure ATM hardware and configuration issues to allow machines to be rebuilt or brought back into service
• Manual Testing: Demonstrate the experience and willingness to execute lengthy manual validation testing scripts as required
• Cross-Functional Collaboration: Work with Developers, Business Analysts, and Network Engineers to develop technical solutions and provide deployment support

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees