Atlassian Software Expert

American Systems Corporation • Springfield, VA

326d • $80,100 - $133,700 • Remote

About The Position

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

Requirements

• U.S. Citizenship and ability to obtain a Secret clearance
• Security+ or equivalent IAT 2 or higher certification; or the ability to obtain one within 4 months of start date
• Minimum 5-7 years of experience in Atlassian products specifically Jira, Confluence, and Jira Service Management
• Ability to lead Atlassian automation, configuration, and implementation of projects to completion
• Ability to resolve complex Atlassian problems and provide solutions with minimal guidance
• Develop process documents (SOPs) for use by fellow team members
• Ability to prioritize and manage tasks to accomplish goals on a given timeline
• Virtualization experience using VMware / vSphere
• Ability to provide general technical support for Atlassian products
• Proficiency in scripting languages such as Groovy, Python, or JavaScript
• Experience with Atlassian SDK and plugin development
• Familiarity with REST APIs and webhooks for integration purposes
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team

Nice To Haves

• Atlassian certifications (e.g., Jira Administrator, Confluence Administrator)
• Experience with Data Center version of JIRA
• Knowledge of other Atlassian products (such as Bitbucket)
• Experience with administration of RedHat (or derivative)
• Experience with Agile methodologies and tools

Responsibilities

• Serve as a subject matter expert for Atlassian Jira/Confluence/Jira Service Management and associated plugins in a virtualized environment.
• Configure and customize Jira products to automate processes, improve efficiency, and enhance user experience for all stakeholders.
• Integrate Atlassian products with CI/CD pipelines to ensure seamless flow of information between development and operations teams.
• Perform data migration from one Atlassian environment to another, ensuring data integrity and minimal disruption.
• Create new spaces for users in Confluence, define permissions, and maintain a well-organized knowledge base.
• Develop custom workflows, scripts, and automations to enhance JIRA functionality and leverage add-ons to extend its capabilities.
• Establish and maintain procedural documentation and knowledge articles and share knowledge through training and mentorship of team members.
• Collaborate closely with different working streams and engineers to ensure Atlassian solutions align with broader business objectives.
• Provide technical support and troubleshooting for Jira and Confluence users.
• Monitor and optimize the performance of Jira and Confluence instances.
• Ensure data integrity and security within Jira and Confluence.
• Stay up-to-date with the latest features and updates from Atlassian.

Benefits

• Healthcare benefits
• Paid leave
• Retirement plans
• Insurance programs
• Education and training assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree