H-E-B-posted 9 months ago
Entry Level
Humble, TX
Food and Beverage Retailers

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

  • Stocks and rotates items as needed
  • Assists with inventory control; loads, unloads, and moves product
  • Organizes, cleans, and prepares back area for the night crew and incoming trucks
  • Organizes merchandise on pallets to make the department presentable to the public
  • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
  • Maintains standards in shrink, safety, inventory control, and sanitation
  • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • Builds, stocks, maintains, and takes down store displays
  • Performs the duties of Customer Service Assistant as needed
  • Provides superior customer service
  • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Cleans and sanitizes sales floor, display cases, prep areas, and equipment
  • Properly handles and maintains the operation of all equipment
  • Complies with departmental SOPs and store operating procedures
  • Minimum age 18 (mandatory)
  • High school diploma (or equivalent)
  • Completion of Company Orientation and Safety Training (upon hire)
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
  • Knowledge of beauty and cosmetic aids (for Beauty department)
  • Knowledge in the audio / video field (for Entertainment department)
  • Passion for outdoors (for Texas Backyard department)
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