Assurance Product Operations Manager

EisnerAmper•Young Township, PA

22h•Hybrid

About The Position

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals. We are seeking a Business Technology Manager in the Assurance Department, with an ability to be present in our New York and New Jersey Offices as needed. In this position you will play a key role in the implementation, integration and roll-out of key assurance innovation initiatives. This is an analytical role in a fast-paced environment requiring the ideal candidate to perform effectively both as an individual and as part of a team. This role will require collaboration, focus and an ownership driven mentality. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top “Places to Work” awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

Requirements

Bachelor's Degree in Accounting
3+ years of experience within an assurance team at a public accounting firm

Nice To Haves

2+ years of experience within a business transformation role
CPA, or equivalent experience

Responsibilities

Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
Administration of CaseWare including administering licenses, entity creation and template management.
Provide Tier 2 application support for CaseWare, including issue triage, root cause analysis, and resolution coordination.
Serve as the escalation point for CaseWare issues, managing defects, prioritizing enhancements, coordinating resolutions, and tracking outcomes.
Collaborate with business stakeholders and the Enterprise Technology & Information team to monitor CaseWare ticket volume, identify trends, and improve the issue management processes.
Participate in the initial exploration and assessment of new assurance software tools.
Develop and execute test cases to assess the functionality and performance of new assurance software.
Develop and document formalized processes and controls around new assurance software tools.
Develop, maintain and update practice management tools
Liaison between National Office, AI and Enterprise Technology & Information
Collaborate with internal teams and facilitate the resolution of gaps that have been identified in current processes