Asst Store Mgr - Operation

Williams-Sonoma•Merrifield, VA

About The Position

You will be working with GM and Sales Managers to effectively stock the floor and maintain stock room operations. You’re excited about this opportunity because you will... Exemplify the highest level of customer service standards to internal and external customers. Drive and deliver daily associate processing productivity results as per company standards WHS daily compliance and participation in the WHS Committee Comply with all Company Policy and Procedures.

Requirements

2-3 years management experience. Specialty retail preferred.
Working knowledge of the General Retail Industry Award
Proven ability to manage staff to meet back of house expectations
Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
Effective communication, organization and leadership skills.
Proven ability to motivate and influence others through personal actions and examples.
Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
Ability to be mobile in the back of house area, including standing for long periods.
Able to work within confined spaces such as back of house areas and stock rooms.
Able to climb ladders and use other equipment in line with safety standards
Availability to work a minimum of two Saturdays and two Sundays in each four week period, annual inventory and entire peak holiday season (November and December).
Ability to lift and mobilize medium to large items, up to 45 kg, while utilizing appropriate equipment and safety techniques.

Responsibilities

Maintain open and closing standards of Back of House areas (BOH)
Plan for receipt of shipments and to process Omni orders simultaneously.
Co-ordinate and process shipments as delivered. Ensure inventory records are properly maintained.
Direct merchandise flow from stock room to sales floor.
Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor.
Organise stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations. Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards.
Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
Maintain an accurate record of merchandise stored at off-site locations (if applicable).
Execute timely processing of donations and MOS merchandise.
Pack and log merchandise as required for shipments.
Ensure stockroom is swept and clean with garbage removed and supplies organised.
Complete tasks listed on daily agenda or as assigned (e.g. maintenance of store, lighting, cleaning, etc.)
Plan and prepare BOH for store deliveries to ensure space is created for deliveries
Meet with store managers weekly to ensure operational tasks align with business needs
Deliver standards to ensure any audits result in a pass score
Manage supplies and ensure store expenses managed within budget
FEFO Management (Williams-Sonoma only)
Ensure all merchandise SKU’s are on the sales floor
Ensure that all markdowns are completed on time
Ensure that all repairs and maintenance issues are resolved in a timely manner
Assist with Floor-set execution and provide support to building furniture as required
Coach, reward and recognise performance of BOH team
Deliver WHS training initiatives, working with the Store Manager to ensure training delivery compliance
Train and develop associates in back of house standards
Initiates a self-development plan to ensure continual professional development
Support with recruitment and selection of highly talented people to join back of house teams.
Be the main contact point for associate injury management, ensuring injury notifications are received and processed in a timely manner, workers compensation claim forms are completed and associates return to work safely
Maintain open communication and an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
Model behaviour that respects the background, experience and cultural differences of others, while upholding the integrity and the values of the Company.
Promote an environment that encourages participation, creativity, and learning.

Benefits

A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
A 401(k) plan and other investment opportunities
Paid vacations, holidays and other time-off programs
Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Location specific sample sales
A business casual work environment
San Francisco based bike share program
Time off to volunteer
Matching donations to qualifying nonprofit organizations
Company-sponsored community involvement
Various discounts on local businesses