Asst. Restaurant Manager

Reid's Fine Foods•Charlotte, NC

10d•$49,000 - $52,000

About The Position

Assistant Restaurant Managers are usually in charge of the main area in a restaurant or establishment that serves food and alcohol. Assistant Restaurant Managers report to the Restaurant Manager yet oversee the day-to-day functions of the restaurant area and schedules. Assistant Restaurant Managers also must also be able to perform the same functions as the other restaurant employees. Reid's is the Carolina's leading specialty food store and a favorite culinary destination. Reid's specializes in superior meats, wines, regional provisions, locally grown produce, seasonally fresh meals & gift baskets for our loyal customer base. Reid's is looking for hardworking, enthusiastic, and knowledgeable people to join our team! We offer a safe and exciting work environment with the opportunity to learn and grow within the company. In addition to a positive work environment and opportunities for career growth, Reid's offers medical/dental/vision insurance, paid time off, commuter benefits, discounts, and more!

Responsibilities

Ability to create a positive atmosphere and demonstrate how a leader should be by showing integrity, accountability, empathy, humility, resilience, vision, and upbeat attitude. Must maintain a high positive energy level for staff, efficiency, and great quality service standard.
Ability to communicate. Must effectively communicate with Guests, the Chef Team, Team Members and Upper Management.
Treat all team members fairly and respectfully.
Must have ability to lift 25lbs or more.
Ability to stand/walk for 8 or more hours per shift.
Greet customers and acknowledge their needs and requests. Ensure customers satisfaction.
Build, coach, manage and develop team.
Open and close restaurant properly by following any checklists for department. Ability to work flexible schedule of nights, weekends, and Holidays.
Understands and complies consistently with Reid’s Fine Foods policies and procedures.
Communicate with Restaurant Manager on performance issues on performance issues, complaints and devise a plan of action to resolve issues.
Hire and train qualified staff.
Evaluate employee performance and provide additional coaching and support as needed.
Promptly report any equipment/product issues to Restaurant Manager or General Manager.
Prioritize tasks effectively to ensure most important task are completed on time.
Knowledge of the menu, with the ability to make suggestions.
Check IDs for guest appearing under 30 years of age.
Deal with complaints and problems with a positive attitude.
Handle food and beverage by following all sanitation and safety regulations.
Able to handle money accurately and operate a point of sale system. Will also be responsible for nightly bar deposit; forms must be filled out properly and ready to be deposited the next morning.
Ability to work in a fast-paced work environment and deliver orders in a timely manner.
A positive attitude and ability to work well under pressure with servers, bussers, cooks, and other staff.
Assist Restaurant Manager with ordering supplies/alcohol as well as monthly inventory counts.
Assist Restaurant Manager with scheduling for the wine bar when shifts are needed to be covered.
Assist in ABC Audit Reporting and tracking.
Must understand weekly labor targets for wine bar as sell as watching labor during shifts and staffing
Assist and support upper management in all departments.