Asst. Property Manager

CYPRESSBROOK MULTIFAMILY MANAGEMENT LP•Austin, TX

just now

About The Position

Assistant Pro Assistant Property Manager Cypressbrook Multifamily Management is seeking a professional and detail-oriented Assistant Property Manager to support community operations and resident relations. This position assists the Property Manager in overseeing leasing activity, rent collections, customer service, and administrative functions to ensure smooth operations and a high standard of service. We are committed to maintaining high standards of excellence through speed, skill, and stewardship. Reports to: Property Manager

Requirements

High School Diploma or equivalent required; some college preferred.
One year of experience in apartment leasing or customer service preferred.
Fair Housing Certification (or willingness to obtain).
Strong organizational and communication skills.
Proficiency in Microsoft Office and familiarity with property management software.
Ability to work a flexible schedule including weekends as needed.
Must pass a background check and drug screening.
A minimum of one-year experience in a customer service related industry and one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred.
Must possess strong attention to detail and sales ability.
Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
OSHA laws and regulations, willingness to obtain within six months.
Demonstrate an ability to support and contribute to community team.
Demonstrate strong oral and written communication skills.
Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software.
Must possess a positive attitude and the ability to smile under all circumstances.
Participate in training in order to comply with new or existing laws.
Ability to work a flexible schedule, including evenings and weekends.
Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
Comply with expectations as demonstrated in the employee handbook.

Nice To Haves

National Apartment Leasing Professional (NALP) preferred.

Responsibilities

Assist with leasing by greeting prospects, showing units, and closing lease agreements.
Process rental applications, background checks, and lease documentation.
Collect and post rent payments, prepare deposits, and manage resident ledgers.
Monitor lease renewals, distribute notices, and follow up with residents.
Respond promptly and professionally to resident inquiries and service issues.
Assist with marketing efforts and participate in neighborhood outreach.
Maintain resident files and ensure lease compliance.
Support vendor coordination and invoice processing in accordance with policy.
Step in for the Property Manager when needed to ensure continuity in operations.