Asst Nurse Manager Ambulatory - Urology, Podiatry, and ENT

Yale-New Haven Health • Greenwich, CT

83d

About The Position

The Assistant Patient Services Manager (APSM) is responsible for ensuring high quality, safe, reliable, and efficient care, in a defined functional area of patient services. The APSM uses managerial, interpersonal, and clinical skills to model, motivate, and monitor performance resulting in superior quality service, and financial outcomes. The Nursing strategic framework will be utilized by incorporating transformational leadership, structural empowerment, exemplary professional practice and new knowledge, innovation, and improvements. The APSM will collaborate with practice leadership on a consistent basis to ensure communication of effectiveness of the above and all role responsibilities defined below.

Requirements

• Bachelor's degree is required: Master's preferred (One degree must be in nursing.)
• Two years of clinical nurse experience and a minimum of 1 year leadership/supervisory experience (this may include committees, charge role, project management or other experiences that demonstrate leadership qualities.
• Current CT state RN licensure and/or eligibility for CT state RN licensure required.
• Specialty certification preferred or willing to obtain within 18 months of hire.

Nice To Haves

• Ability to direct a diverse work force in a dynamic operational environment.
• Passion for leading others in a challenging and changing environment by utilizing innovation, technology, and best practices.

Responsibilities

• Serve as the clinical leader working in collaboration with the Practice Manager and Clinicians, and other members of the healthcare team and ancillary services to ensure safe patient flow.
• Shares accountability for safe, effective, high quality care and optimal outcomes in the ambulatory practice.
• Accountable to ensure safe staffing levels and clinical competence to provide excellent nursing care to every patient.
• Provides oversight and coordination required to ensure appropriate staffing levels and skill mix are maintained.
• Participate in practice strategies to ensure the financial well-being of the organization and how day to day clinical operations impact the overall financial state of YNHHS.
• Collaborate with multidisciplinary team and other departments to ensure cost adherence and effective management of non-labor and labor fiscal responsibilities.
• A key leader who role models and supports excellence in clinical practice and promotes a culture of safe, high quality care at the practice.
• Conducts regular patient, staff and leader rounding.
• Assists with interpreting, tracking, and trending organizational, nursing, and service line report data related to quality and safety outcomes.
• Identify and analyze trends in service excellence and ensure staff accountability for adherence to YNHH Service Excellence standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees