Asst Mgr, Direct Underwriter

Space Coast Credit Union-posted 3 months ago
$34 - $36/Yr
Full-time • Mid Level
Remote • Melbourne, FL
Credit Intermediation and Related Activities
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Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Full Time Assistant Manager of Direct Underwriting to join our ONESCCU team in our Baytree Headquarters! SCCU has been in business for over 70 years, has over 9 billion dollars in assets and WE ARE GROWING! Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

  • Maintain comprehensive knowledge of all SCCU lending criteria, guidelines, procedures, policies and processes to assist Underwriting Team Members and other lending departments effectively.
  • Conduct initial onboarding for all new Underwriting Team Members and provide ongoing training.
  • Monitor all loan queues to ensure department service level standards are met.
  • Track potential trends and issues to identify training needs and recommend process improvements.
  • Assist Underwriting Team Members with escalations, inter-department escalations and suggest alternatives, fostering independent decision-making capabilities to exceed expectations and bolster confidence.
  • Assist in overseeing the daily operation of the Underwriters to ensure the department service level goal is attained.
  • Assist management in developing reports to track queues, efficiency, product-based reporting for the department and loan turn times.
  • Complete annual Performance Appraisals (PA's) for each team member and deliver the PA at the appointed time.
  • Manage and approve time cards and PTO requests in UKG.
  • Aid management in conducting interviews for potential candidates to select exceptional applicants with the requisite experience for their roles.
  • Manage department invoices efficiently and accurately, ensuring timely processing and adherence to budgetary guidelines.
  • A High School diploma or equivalent is required.
  • 3 to 5 years of experience in an Underwriting or customer service role is required.
  • Experience in a financial services environment is preferred.
  • Prior Leadership experience is preferred.
  • ONESCCU annual bonus available
  • Work From Home Hybrid schedule available - Work from home up to 3 days a week!
  • Medical, Dental & Vision Insurance
  • HSA (Health Savings Account) with SCCU matching contribution
  • SCCU Paid Long Term and Short Term Disability coverage
  • SCCU Paid Term Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
  • Tuition Reimbursement Program
  • SCCU Team Member financial discounts & perks (save money every month!)
  • Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc.
  • GAP coverage at half price
  • Fixed low rate credit card- 5.99%, if approved
  • FREE Identify Theft Protection!
  • No fee SCCU accounts
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