Asst Grocery Manager-Dallas, TX

About the position

The Assistant Grocery Manager exemplifies and ensures strong customer service in all areas of the job, providing a superior quality product that exceeds customer expectations. This role requires a working knowledge of department functions and the maintenance of adequate fresh inventory. The Assistant Grocery Manager is primarily responsible for assisting with keeping and maintaining a fresh inventory, processing administrative paperwork, and maintaining accurate department records.

Responsibilities

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
• Assists customers by making product suggestions.
• Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements, and one-on-one customer interaction.
• Answers and responds to incoming calls appropriately and resolves customer complaints.
• Responsible for total store operations in the absence of the Store Director.
• Assists with planning daily operations and monitoring production processes.
• Builds Grocery displays, rotates and discards outdated or spoiled product.
• Implements effective promotional and seasonal displays.
• Ensures that merchandise is correctly priced and displayed.
• Monitors employee productivity and may schedule employees.
• Trains employees in store policies, sales, and record-keeping procedures.
• Prepares sales and inventory reports and conducts physical inventory every 6 months.
• Controls inventory to ensure adequate product quantity, quality, and freshness.
• Assists with ordering Grocery products and maintaining inventory levels.
• Performs receiving duties including breaking down loads and verifying orders.
• Ensures compliance with workplace safety rules and regulations.
• Operates computer software and electronic ordering devices.

Requirements

• Strong communication and interpersonal skills.
• Ability to frequently reach, lift, and maneuver objects up to approximately 50 lbs.
• Manual dexterity and good eye-hand coordination.
• Ability to stand for long periods of time.
• Knowledge of basic mathematics and weights and measures.
• Knowledge of product variety, standards, perishability, product handling, sanitation, labeling, and department policies.

Nice-to-haves

• Experience in a grocery or retail environment.
• Familiarity with inventory management systems.

Benefits

• Hourly pay structure.
• Opportunities for training and development.
• Potential for career advancement within the company.