Asst General Manager

Hilton Grand Vacations • Captiva, FL

10h

About The Position

As an Administrative Assistant to the General Manager, you are providing
administrative assistance to support outstanding customer service, report and
correspondence preparation, and help achieve departmental goals. Your passion to
strive for excellence will show in every Guest and Team Member interaction. We
partner as a team to memorable impressions.

Requirements

• Excellent written and verbal communication
• Basic data entry and work processing skills to include Word and Excel
• Minimum of three years of relevant administrative experience required

Nice To Haves

• At least a 2-year college (associate) degree preferred

Responsibilities

• Performs administrative duties for the resort including but not limited to: telephone operations, assisting with owner/guest requests, opening and distributing incoming mail, purchasing office supplies and equipment, coordinating training initiatives and file maintenance
• Maintain effective communication and coordinate all of departmental efforts to ensure all standards are met in the areas of efficiency, profitability, cleanliness, and owner and guest happiness; report any unresolved problems
• Assist in the research and preparation of responses to owner/guest complaints or questions
• Update Resort Manager of owners’ delinquent accounts and prepare appropriate correspondence
• Assist Resort Manager with inspecting units and assure high quality housekeeping and maintenance by addressing staff members appropriately
• Coordinate the use of guest supplies, maintenance parts and housewares inventory

Benefits

• Enjoy exceptional benefits, including comprehensive health care options starting day 1, a Travel Discounts Program with hotel rates worldwide, and an Employee Assistance Program that supports your well-being.
• Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
• The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
• Benefit from a company culture that values work-life balance and family-friend
• Comprehensive 401(k) program with company match contributions to help secure your financial future.
• Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth.
• Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree