Courtyard by Marriott Lexington North - Asst General Manager

Rainmaker Team • Lexington, KY

1d

About The Position

General Summary: The Assistant General Manager is responsible for all aspects of the hotel, under the supervision of the General Manager . This is a training position for someone who would be interested in becoming a General Manager one day, but it depends on the person in the position . The AGM assists in all departments of the hotel which includes but is not limited to housekeeping, maintenance, front desk, breakfast and sales . A general understanding of each department and how they impact the overall performance of the hotel is a plus.

Requirements

• Hotel Experience - Minimum 3 years, preferred. Marriott preferred and experience with Courtyard by Marriott an extreme plus
• Ability to work all shifts as needed, schedule may vary from 1 st , 2 nd or 3 rd shift as needed
• Excellent communication skills - Written and Verbal
• Strong initiative and work ethic
• Punctual and Professional
• Customer Service Oriented
• Ability to work in a fast-paced environment
• Working Knowledge of Outlook, Excel, Word, etc.
• Relationship building skills

Nice To Haves

• Marriott preferred and experience with Courtyard by Marriott an extreme plus

Responsibilities

• Oversee and supervise day to day operations of the hotel
• Financial responsibility to reconcile daily bank deposits
• Assist in hiring and training of new staff
• Inventory of hotel supplies and ordering as needed
• Guest Satisfaction
• Problem Resolution and Service Recovery
• Review and Manage Hotel Room Inventory
• Prepare Hotel for Incoming Group and Meeting Room Reservations
• Direct Bills and Collections Effort if Necessary
• Scheduling of Staff and Filling In for Shifts as Needed
• Be available for On Call Situations - Our business is 24/7
• Maintain and Review Brand Standards for compliance with Marriott
• Prepare Hotel for Brand Audit
• Conduct Daily Walk Through of Hotel with Dept Heads
• Assist General Manager with any additional tasks that may be assigned

Benefits

• Medical
• Dental/Vision
• Paid Time Off
• Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed