Asst Director Reporting and Analytics

University of Richmond-posted 4 months ago
$88,109 - $121,160/Yr
Full-time • Mid Level
5,001-10,000 employees
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Reporting to the Executive Director of Institutional Effectiveness (IFX), the Assistant Director of Reporting & Analytics is responsible for managing and advancing the University of Richmond’s reporting and analytics infrastructure, with a primary focus on external reporting (e.g., IPEDS, US News, etc.), internal ad hoc reporting and analysis, and data-informed decision support. This individual will lead efforts to streamline and automate reporting processes, develop and maintain recurring reports and self-service tools such as the institutional fact book, and develop processes to ensure that university data is reported consistently and accurately. This person will also be responsible for the maintenance of the IFX data mart, which houses the university’s official census files over time. The Assistant Director of Reporting & Analytics will supervise two employees responsible for reporting out of Workday and the University’s data warehouse (ROADS). This position will serve as a subject matter expert for university data and will manage the intake and triage of data requests from Workday and/or ROADS. This person in this position will be expected to respond to requests as needed.

  • Completing all mandatory and voluntary external reporting, conducting institutional research and analysis, and responding to ad hoc data requests from campus partners with the highest levels of accuracy.
  • Completing or facilitating the completion of compliance reporting requirements for federal, state, and accrediting agencies such as Integrated Postsecondary Education Data Systems (IPEDS), the State Council for Higher Education in Virginia (SCHEV), and the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
  • Completing key external surveys from organizations such as U.S. News & World Report, the American Talent Initiative (ATI), Peterson’s, etc.
  • Completing critical internal data resources such as the Common Data Set, the Institutional Fact Book, and the Fast Facts document.
  • Conducting quantitative analyses; interpreting and summarizing results for stakeholders at all levels of the institution to support data-informed decision-making.
  • Responding to ad hoc data requests from university stakeholders.
  • Documenting all reporting processes, sources, and code to ensure consistent application of methodology in future projects and submissions.
  • Transitioning static, manual reports to automated self-service tools when appropriate.
  • Serving as the reporting lead for Workday and ROADS.
  • Triaging Workday and ROADS reporting requests and developing and implementing the strategy for on-demand/automated reporting in Workday and ROADS.
  • Identifying common request themes, recurring issues, and training gaps based on Workday ticket trends and user feedback; proposing scalable solutions and improvements based on these findings.
  • Partnering with stakeholders to document reporting requirements and ensure consistent use of data definitions across reports.
  • Serving on the Data Access Review Board (DARB) to thoughtfully work through access and governance issues.
  • Collaborating with data stewards and functional stakeholders to identify data issues, implement corrections, and support ongoing and sustainable efforts to improve data quality.
  • Completing Workday and ROADS request tickets and helping team members to troubleshoot as needed.
  • Working with the Executive Director to enhance data literacy and self-service reporting capabilities.
  • Maintaining the IFX Data Mart (SQL Server), which houses all official census files over time.
  • Reading publications daily and monitoring professional discussion groups on higher education issues and topics, and communicating relevant information to the Executive Director, other IFX staff, and University colleagues.
  • Serving on project teams and University committees as assigned.
  • Participating in professional development activities on and off campus to increase skills relevant to the University’s needs.
  • Learning and mastering internal and external databases to be used for research and analysis.
  • Master’s Degree in analytics, statistics, social science, or a related field required.
  • Minimum of 5 years of experience, 3 in institutional research reporting, data analysis, or related field required.
  • Proven experience managing and using relational databases such as Microsoft SQL Server, Microsoft Access, etc.
  • Hands-on experience creating and maintaining Workday reports.
  • Expertise in at least one of the following languages/software: R, Python, SPSS.
  • Experience with data visualization tools such as Tableau, PowerBI, etc.
  • Proven skill in stewarding confidential information, records, and sensitive situations in an effective and professional manner.
  • Outstanding management and planning skills, including the ability to independently manage multiple complex projects.
  • Familiarity with data governance preferred.
  • Collaborative spirit and commitment to excellence in customer service.
  • Strong benefits package including health insurance, retirement plans, and professional development opportunities.
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