Asst Dir of Financial Aid/Scholarship

Dillard University-posted about 2 months ago
Full-time • Mid Level
New Orleans, LA
251-500 employees
Educational Services
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Dillard University in New Orleans, LA is seeking an Assistant Director of Financial Aid & Scholarships with the commitment and vision to make significant contributions as an integral member of a cohesive, student-centered enrollment leadership team. The successful candidate will be prepared to implement complex financial aid systems and robust processes in support of students and their families and in strategic alignment with priorities for enrollment and persistence. The Dillard Office of Financial Aid & Scholarships manages federal, state, institutional, and other aid resources of more than $26 million annually. The Assistant Director works closely with the Financial Aid Director for management, oversight and planning for all undergraduate financial aid resources, as well as campus-wide compliance and reporting, department staffing, operations and training. Summary: Serve as a resource and assist the Financial Aid Direct for the successful operation of the Office of Financial Aid & Scholarships while remaining in compliance with all federal, state and institutional financial aid programs.

  • Provide customer service to the 1,200 undergraduate students who receive student financial aid, and those students/families in the aid application process considering attending Dillard;
  • Provide oversight, direction and coordination of all financial resources in a manner consistent with the university's mission statement and Strategic Plan;
  • Maintain collaborative working relationships with university offices and outside third-parties to leverage financial aid to meet enrollment objectives and maximize efficiencies;
  • Assist with serving as the campus authority on federal, state and institutional financial aid programs; and helping to develop and implement financial aid policies and procedures that ensure compliance with all federal, state and institution regulations;
  • Review, Evaluate, Award and Disburse Federal, State and Institutional Aid.
  • Maintain, evaluate and coordinate the processing, awarding and disbursement of Institutional and Private Scholarship Profile (Institutional, Endowed and Non-Endowed).
  • Reviewing and processing Return of Title IV Calculations in accordance with the regulations established by the Department of Education. This will require working closely with the Office of Records and Registration. Overseeing and processing of third party awards through third party vendors such as, Donors, External Loans, UNCF, ELM, and other private or external agencies as it relates to the Financial Aid for students.
  • Assist with the Reconciliation process of all Financial Aid Programs (Federal, State, Private, Institutional, etc.) Oversee the processing, reporting and reconciliation of Scholarship Programs (Internal/External: Endowed, Non- Endowed, Institutional, Private, etc.)
  • Represent the Office of Financial Aid & Scholarships and the Division of Enrollment Management on campus committees, task forces, and other panels;
  • Assist with ensuring that the Office of Financial Aid & Scholarships is maximizing technology options to improve efficiency and service;
  • Work with the Director of Financial Aid to enhance and cultivate an environment that promotes a positive public relations image of Dillard University in the eyes of prospective students, parents, contributors, the higher education community, and the general public;
  • Work with the Director of Financial Aid to achieve the goals for awarding academically talented students who will benefit from a Dillard University educational experience and persist to graduation.
  • Responsible for running required reporting to evaluate student eligibility for Federal, State, Institutional and Private awards.
  • Responsible for assisting to oversee the management, compliance and credibility of Jenzabar Financial Aid (JFA). Assist with providing an overview for all Office of Financial Aid & Scholarships events such as College Goal Sunday or financial literacy programs.
  • Work with the Director of Financial Aid to develop long range organizational and promotional/marketing plans (print, electronic, and other mediums) for programs and initiatives which support and promote the academic missions of the institution related to financial aid and scholarships.
  • Assist with reviewing and making recommendations in the allocation of resources based upon the effectiveness of Enrollment Management activities.
  • Assist with conceptualizing organizational goals that reflect the mission of Dillard University and the national student aid perspective.
  • Assist with the development and maintenance of an operational manual for financial aid and scholarships as well as appropriate forms.
  • Work with the Director of Financial Aid to design and provide statistical and analytical tracking systems and reports to monitor and assess the effectiveness of financial and scholarship goals as well as maintain and provide an analysis of data and trends, including leveraging and optimal packaging philosophies.
  • Manage the billing, reporting and reconciliation of State Aid Programs.
  • Oversee the design, preparation and distribution of statistical financial aid and scholarship reports to the Director of Financial Aid and/or the Vice President of Enrollment Management and designated university officials.
  • Work with the Financial Aid Director to develop and foster a spirit of cooperation among all staff members to accomplish common goals.
  • Plan and facilitate in-house professional development programs.
  • Exhibit a positive influence on staff by encouraging creativity, individuality, and responsibility.
  • Maintain ongoing relationship with the Office of Recruitment, Admissions and Programming, Office of Records and Registration, the Division of Business and Financial and other divisions on-campus.
  • Assist with all on campus and off campus programs that impact the proposed yield of enrolled students. These activities include but are not limited to Open House, Orientation, Dimension Programs, Summer Send offs, etc. Assist with promoting and developing the use of new and emerging technologies in the successful delivery of all federal, state and institutional aid.
  • Assume other duties and responsibilities deemed necessary by the Director of Financial Aid & Scholarships.
  • The successful candidate must possess a minimum of seven years of progressively responsible experience in a university Financial Aid Office with at least three years of experience in a leadership position.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, especially during peak times.
  • Bachelor's degree required degree from a regionally accredited college or university in a relevant field.
  • Initiative, detailed and organizational qualities to assist in the development of programs and promote the university to various publics (i.e. prospective students and parents, secondary school administrators and teachers, etc.) so as to matriculate a sufficient number of qualified new students each year.
  • Ability to communicate effectively verbally and in writing to individuals and large groups of students and their parents, secondary school personnel, alumni, current students and their parents, as well as administrators and faculty.
  • Willingness to acquire an understanding of the Dillard commitment to excel in education, diversity of the student body, social service, and the liberal arts and sciences traditions. The goals and priorities of a value-centered education must be reflected in any recruitment program and presentation.
  • Ability to develop congenial and productive working relationships with Dillard administrators, faculty, staff and students.
  • Willingness to work irregular hours and weekends.
  • Master's degree preferred.
  • Experience working with a diverse student population in a private college or university setting.
  • Extensive background in managing technology implementation, as well as experience operating in a Jenzabar Financial Aid (JFA) environment is a plus.
  • Experience in the use of personal computers in the financial aid area including work processing, spreadsheet and database management.
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