Asst. Community Manager - Royal Coast

TRG Management • Village of Palmetto Bay, FL

6d

About The Position

ADMINISTRATIVE 1. Works closely with the Property Manager in learning all aspects of management including administrative and financial duties. 2. Works closely with the Property Manager in developing an integral team that effectively sells the quality and professionalism of TRG Management and its properties. 3. Inspects property common areas, apartments units and grounds on a regular basis. 4. Offers recommendations to management regarding improvements to the overall operation of the community. 5. Demonstrates an interest in and understanding of financial and operational reporting requirements. 6. Interviews prospective residents. 7. Verifies all necessary information in qualifying the prospect. 8. Forwards work orders from residents and follows-up within a week of its inception. 9. Monthly lease renewals. 10. Monthly market survey. 11. Notices to residents; such as 3-day notices; 7-day notices in any rule/regulation issues. 12. Answers phone. FINANCIAL 1. Collects all rent payments from both current and previous residents. 2. Makes daily community deposits in regards to rent collections and any other miscellaneous income. 3. Assists in the processing, monitoring and recording of purchase order invoices into Budget Control Log. 4. Distributes non-payment notices to all delinquent residents and completes follow-up activity in regards to non-payment of rent, or eviction proceedings. 5. Maintains a general working knowledge of state laws in regards to the collection of delinquent accounts. LEASING 1. Inputs daily all resident information in relation to walk-in traffic, move-ins, move-outs, apartment conditions, etc. 2. Assists Property Manager in ensuring that all leases and addenda are completed accurately in regards to addresses, names, rates, etc. 3. Maintains all current and previous resident files. 4. Supports the overall marketing efforts and offers input and suggestions in regards to promotions. Advertisements, rate increases, etc. 5. Assists in various leasing activities as required, with emphasis in leasing. 6. Maintains up-to-date knowledge of market and competitive properties. 7. Assists the Property Manager with renewals of existing residents. LEADERSHIP 1. Represents the company in a professional manner at all times. 2. Assists the overall team effort through effective leadership. 3. Analyzes concerns associated with apartments, which are slow to lease, and offers recommendations. 4. Assumes supervisory responsibilities and management of the property in the absence of the Property Manager. 5. Understands and complies with Fair Housing laws and standards. CUSTOMER SERVICE 1. Assists in the handling of resident service requests and various concerns as required. 2. Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations. OTHER JOB FUNCTIONS 1. Assists with and attends community sponsored resident function and activities. 2. Assists in creating the monthly newsletter. 3. Attends and participates in training classes and seminars as requested. 4. Maintains open communication with Property Manager and Maintenance Supervisor. 5. Performs other duties as assigned.

Responsibilities

• Works closely with the Property Manager in learning all aspects of management including administrative and financial duties.
• Works closely with the Property Manager in developing an integral team that effectively sells the quality and professionalism of TRG Management and its properties.
• Inspects property common areas, apartments units and grounds on a regular basis.
• Offers recommendations to management regarding improvements to the overall operation of the community.
• Demonstrates an interest in and understanding of financial and operational reporting requirements.
• Interviews prospective residents.
• Verifies all necessary information in qualifying the prospect.
• Forwards work orders from residents and follows-up within a week of its inception.
• Monthly lease renewals.
• Monthly market survey.
• Notices to residents; such as 3-day notices; 7-day notices in any rule/regulation issues.
• Answers phone.
• Collects all rent payments from both current and previous residents.
• Makes daily community deposits in regards to rent collections and any other miscellaneous income.
• Assists in the processing, monitoring and recording of purchase order invoices into Budget Control Log.
• Distributes non-payment notices to all delinquent residents and completes follow-up activity in regards to non-payment of rent, or eviction proceedings.
• Maintains a general working knowledge of state laws in regards to the collection of delinquent accounts.
• Inputs daily all resident information in relation to walk-in traffic, move-ins, move-outs, apartment conditions, etc.
• Assists Property Manager in ensuring that all leases and addenda are completed accurately in regards to addresses, names, rates, etc.
• Maintains all current and previous resident files.
• Supports the overall marketing efforts and offers input and suggestions in regards to promotions. Advertisements, rate increases, etc.
• Assists in various leasing activities as required, with emphasis in leasing.
• Maintains up-to-date knowledge of market and competitive properties.
• Assists the Property Manager with renewals of existing residents.
• Represents the company in a professional manner at all times.
• Assists the overall team effort through effective leadership.
• Analyzes concerns associated with apartments, which are slow to lease, and offers recommendations.
• Assumes supervisory responsibilities and management of the property in the absence of the Property Manager.
• Understands and complies with Fair Housing laws and standards.
• Assists in the handling of resident service requests and various concerns as required.
• Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.
• Assists with and attends community sponsored resident function and activities.
• Assists in creating the monthly newsletter.
• Attends and participates in training classes and seminars as requested.
• Maintains open communication with Property Manager and Maintenance Supervisor.
• Performs other duties as assigned.

Benefits

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k
• Employee Engagement and Wellness programs.
• Company-paid Vacation, Sick, Personal, and Holiday Time.
• Opportunities for Professional Development and Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees