American Girl NY - Asst Cafe Manager

Mattel • New York, NY

10d • $64,800 - $70,000 • Onsite

About The Position

The Assistant Restaurant Manager is located at the AG Retail NY location and reports directly to the Restaurant Manager.

Requirements

• Management position experience in fine dining or related restaurant with high volume and fast paced environment with both front and back of house operations exposure.
• Current State Sanitation Certification, Serv Safe, Safe Alcohol Consumption Certificate preferred
• Computer skills required for Microsoft Software, restaurant reservation systems, POS systems, and inventory systems.
• Strong understanding in food preparation, cooking, and kitchen management.
• Ability to perform diverse physical tasks, including constant walking, standing, and some heavy lifting (up to 50 lbs.).
• Flexible availability, including nights, weekends, and holidays.
• Strong leadership, coaching and problem resolution skills.
• Highly proficient in communicating in a calm, clear, empathetic, but direct manner.
• Organizational skills, ability to lead multiple tasks, delegate appropriately and meet deadlines/goals.
• Ability to troubleshoot and be flexible.
• Lead by example. Consistently demonstrate positive relationships and teamwork.

Responsibilities

• Supervise the execution of service standards for the restaurant staff.
• Supports Restaurant Manager to oversee resolution of customer service issues.
• Supports Restaurant Manager to oversee the restaurant standards. Dining room and private dining room ambience is maintained consistently.
• Ensure food quality and consistency, special requests, and special dietary needs.
• In partnership with the Restaurant Manager will oversee all aspects of the restaurant and follow AG standards, including but not limited to: opening / closing, customer service, ordering and maintenance.
• Independently manage restaurant operations in absence of Restaurant Manager.
• Ensure the maintenance of restaurant equipment, to ensure orders are placed promptly and accurately, and to manage the operational needs of the Zomato reservation system
• Supports the Levy partnership.
• Manage the development and performance management of the restaurant staff with support from Restaurant Manager.
• Oversee hiring needs and training of staff in conjunction with Restaurant Leadership Team and HR Manager.
• Support Restaurant Manager to achieve financial goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees