Human Capital Management, Performance Management, Associate, New York City

Goldman Sachs • New York, NY

12h

About The Position

HUMAN CAPITAL MANAGEMENT
Our division recruits, develops and rewards the people of Goldman Sachs. Our teams advise, design and implement strategies, processes and technologies that help our people advance professionally, drive productivity and help the firm and our clients achieve superior results. We look for individuals with strong problem solving and analytical skills, innovative thinking and intellectual curiosity who want to make an impact on the success of the firm’s most valuable asset, our people.
The Performance Management team in HCM designs, implements and advises on strategic frameworks to drive and assess the performance of our people and managers at Goldman Sachs.
As a Performance Management team, we:
Design and implement frameworks to consistently identify and assess talent and inform people decisions
Develop innovative processes, insights and platform solutions to help inform talent decisions, create operational efficiency and provide a seamless end user experience
Ensure regulatory compliance for all talent management practices and frameworks
Create a positive experience for our people through intuitive systems, policies and processes
Collaborate with HCM and the firm
HOW YOU WILL FULFILL YOUR POTENTIAL
Collaborate closely with global colleagues to design, implement and support the following Performance Processes:
Three Conversations at GS
Goal Setting
Mid-Year Check-In
Year End Feedback and Performance Ratings
Promotions (across all titles)
Manager effectiveness assessment
Key roles and responsibilities (applicable to all talent processes listed above) would include:
Project planning for executing on the global performance management initiatives and processes. Includes:
Defining the high level stages, milestones and timelines required to launch and execute a global program or process
Defining the communication strategy for all phases of the process
Create a business/stakeholder management plan
Plan for system uplifts, configuration and testing required for the processes
2. Cross regional and divisional advisory for various business and HCM stakeholders to implement and drive performance management initiatives. Includes:
Partnering closely with SMEs in product, engineering and reporting to align on the execution across multiple processes / projects
Communicating closely with the business stakeholders across regions on both BAU processes as well as strategic projects
Working closely with stakeholders including engineering and product providing real time coverage to trouble shoot system issues as well as work on developing solutions to meet business requirements
3. Implement the performance management technology strategy including strategic uplifts and transformations critical to the firm
Document feedback and improvement opportunities
Work with engineering and product teams to identify, prioritize and implement necessary technology uplifts, fixes and enhancements to elevate processes for future cycles
Prioritize platform improvements based on feedback
4. Collaborating with firm’s control functions to ensure regulatory compliance across all frameworks and practices
Prepare for audits, help gather necessary documents
Validating processes and frameworks with both internal and external advisors
5. Support cross functional change management for the evolving talent processes design, policy and technology platforms. Includes:
Collaborate with functional and PMO teams to drive change management across various talent initiatives
Plan business engagement and sponsorship strategy for key initiatives
Design learning resources and guides to help create awareness & share best practices for the performance management processes (people and managers)
6. Execute the overall process, system and reporting, including analysis of key performance metrics, in order to help monitor success of initiatives, optimize the approach and report on impact
Provide support to BPs and End Users, escalating where needed
Manage queries and requests from employees, managers and other stakeholders related to the performance management processes and systems

Requirements

• Bachelor degree with minimum of 3 years of experience in a corporate environment
• Highly organized, excellent project management skills, follow-through
• Exceptional attention to detail and problem solving skills
• Ability to analyze data and draw conclusions, proficient in Microsoft Office products
• Ability to communicate complex problems and technical / process workflows to stakeholders
• Excellent interpersonal and communication skills, both written and oral
• Demonstrated ability to manage sensitive, confidential information with impeccable judgment
• Results-oriented - ability to balance multiple time-sensitive projects
• Ability to work well independently and build relationships across levels, functions and regions
• Proactive, looking for opportunities to broaden knowledge and understanding

Nice To Haves

• 3-4 years of experience working in performance management, business partner, talent development, data analytics and reporting or project management role
• Collaborate with product and engineering SMEs to asses talent platform/s performance, identify opportunities for improvement, define and prioritize product requirements, features, and enhancements
• Experience working with HCM tech platforms, system testing (UAT), gathering stakeholder feedback, analyzing themes to inform future enhancements
• Knowledge of change management best practices
• Proven ability to influence cross-functional stakeholders
• Knowledge of financial services industry
• Moderate to advanced Excel skills (e.g. vlookups, pivot tables, data cleansing and reconciliations)

Responsibilities

• Project planning for executing on the global performance management initiatives and processes.
• Cross regional and divisional advisory for various business and HCM stakeholders to implement and drive performance management initiatives.
• Implement the performance management technology strategy including strategic uplifts and transformations critical to the firm
• Collaborating with firm’s control functions to ensure regulatory compliance across all frameworks and practices
• Support cross functional change management for the evolving talent processes design, policy and technology platforms.
• Execute the overall process, system and reporting, including analysis of key performance metrics, in order to help monitor success of initiatives, optimize the approach and report on impact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level