Associate

Clever Devices Ltd.•Woodbury, NY

About The Position

As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. The Associate in the Product Management department is a position geared towards a recent college graduate responsible for working closely with Product Managers, Product Engineers, and Strategic Account Managers to assist in growing/developing new business opportunities and the facilitation of the Agile Development Process. The Associate is responsible for providing pre-sales services including system engineering, preliminary requirements/scope development, user interface mockups, technical product presentations, training, troubleshooting and technical account management.

Requirements

Bachelors Degree in Computer Science, Electrical Engineering or an equivalent discipline.
Internship or other related experience in an engineering or product management/development capacity.
Working knowledge of both networking and application related protocol and technologies
Log file and basic SQL queries
A high level of achievement and a motivation to succeed
Ability to innovate and work independently
Ability to travel on short notice to customer facilities at least 30% travel
Excellent presentation skills
Strong sense of urgency
Strong written and oral communication skills
Excellent organizational skills
Excellent customer service skills
Strong time management skills and ability to meet deadlines in a complete manner
Ability to handle multiple tasks simultaneously and prioritize
Strong Computer skills including MS Office, Excel, PowerPoint, Outlook and ability to learn new software programs such as Axapta

Nice To Haves

Some experience launching and maintaining technical products preferred

Responsibilities

Provides technical marketing support in the design and integration of customer applications
Conduct product demonstrations and technical overviews in support of industry trade shows and on-site customer opportunities
Interface with Marketing, Sales, Engineering, Training, Project Management, and Systems Engineering as a customer advocate for features and functionality designed to enhance and strengthen existing and future product offerings
Assist and participate in the development of business plans, marketing strategy, market penetration plans and order forecasts in assigned product lines including Product Status Presentations
Monitor customer requirements with both existing and future products
Research competitor pricing and positioning of product base
Assist in the preparation and presentation of demonstrations and of company products
Identifies and readies products for customer demonstrations
Assesses competitor systems/products and determine their functionality accuracy
Provides in-house product testing and evaluation
Provides on-site software/hardware installations and upgrades at client’s facilities
Analyzes and correlates quantitative data to real event data
Prepares all materials to be needed at trade shows
Prepares trade show booth as needed
Provide technical support to the sales force
Provides product specifications
Travels to customer facilities as needed to provide pre and post sales support
Performs follow-up technical support of specific applications