Associate

HCL Technologies•Dallas County, TX

About The Position

About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. To learn more about how we can supercharge progress for you, visit www.hcltech.com Role Summary The Lead Developer is responsible for end‑to‑end design, development, and technical leadership across Salesforce Sales Cloud and Service Cloud implementations. This role drives scalable solution design, leads development teams, ensures adherence to best practices, and collaborates with cross‑functional stakeholders to deliver high‑quality CRM capabilities.

Requirements

Apex, Visualforce, lightning aura, API integration (REST, GraphQL), triggers- Mandatory
Typical SF cloud architecture, prior working exp is mandatory

Nice To Haves

Flows - Good to have

Responsibilities

Solution Design & Architecture Lead design discussions for Sales Cloud and Service Cloud , ensuring solutions align with Salesforce platform best practices.
Translate business requirements into detailed technical specifications, user stories, and architecture designs .
Define scalable data models, security models, sharing rules, and governor limit–safe designs.
Drive integrations using REST, SOAP, JWT, and API-led patterns .
Lead the development of Apex classes, triggers, batch jobs, future methods, LWC, Aura components , and Flows.
Guide junior and mid-level developers, conduct code reviews, enforce quality, and mentor team members.
Build & optimize Service Cloud Console , Omni‑Channel routing, case management workflows, and automation.
Configure Sales Cloud features — leads, opportunities, forecasting, quoting, products, price books, role hierarchy, CPQ interactions .
Configure Service Cloud features — cases, entitlements, SLAs, knowledge base, service console customization .
Design customer support flows (Omni‑Channel, escalation rules, queue-based assignment).
Own technical deliverables for releases—unit tests, UAT support, defect triage, deployment readiness.
Work with DevOps tools such as Copado, Jenkins, Bitbucket, Git for CI/CD pipelines.
Ensure adherence to org-wide standards in security, data quality, and compliance .