Associate Wealth Banking Specialist (SAFE)
About The Position
Wells Fargo is seeking an Associate Wealth Banking Specialist (SAFE) in Banking, Lending and Trust. This role involves managing and servicing a routine and low complexity affluent client relationship portfolio, focusing on lending, credit, and deposit products and services. The specialist will review client financial goals, present recommendations, and develop product knowledge and client relationship management skills. Key aspects include assisting affluent banking clients, identifying retention issues and new business opportunities, preparing client correspondence, and resolving operational issues. The position requires collaboration with internal teams and adherence to risk management policies. As a SAFE position, it involves customer contact for dwelling secured transactions and requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and Regulation Z (LO) requirements, with ongoing employment contingent upon meeting these regulatory standards and background investigation results.
Requirements
- 6+ months of affluent banking, commercial banking, consumer banking, mortgage banking, or private banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations
- Meet the Loan Originator requirements under Regulation Z (LO)
- SAFE registration at the time of employment
- Meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies (including financial responsibility, character, general financial fitness and criminal background standards)
- Meet ongoing regulatory requirements including additional screening, if necessary
- Abide by applicable policy requirements regarding outside activities and/or personal investing, if affected
Nice To Haves
- Experience in Wealth Management or Retail Banking
- Knowledge and understanding of opening new consumer & business deposit accounts, account maintenance, processing, Know Your Customer (KYC) and Technical Exceptions (TE)
- Experience working with Affluent client relationship portfolio, in lending, credit and deposit products and services
- Experience reviewing and analyzing client financial goals and presenting recommendations
- Experience interpreting policies, procedures, and compliance requirements
- Ability to develop and manage clients and business relationships
- Solid technical skills to learn and navigate multiple computer systems, applications, and utilize search tools to find information in SVP, Client link, TMT, DIPR, Salesforce
- Ability to take initiative with work independently with minimal supervision in a structured environment
- Intermediate Microsoft Office (Teams, Word, Excel, Outlook and PowerPoint) skills
- Excellent verbal, written, and interpersonal communication skills
- Ability to provide strong customer service while balancing the needs of clients, shareholders, and team members
- Strong telephone etiquette skills
- Strong attention to detail and accuracy skills
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Responsibilities
- Manage and service a routine and low complexity affluent client relationship portfolio in lending, credit, and deposit products and services
- Review and analyze client financial goals and changing needs, presenting recommendations within defined parameters to best fit the needs of the client
- Develop a working knowledge of changing market conditions delivered by the business division across various digital platforms
- Assist in providing service to Affluent Banking client relationships
- Interact with clients to help identify client retention issues as well as potential new business opportunities across product lines
- Develop solid product knowledge and basic client relationship management skills to meet the financial needs of customers and may have accountability over accounts
- Prepare preliminary client correspondence and customized professional client presentation materials to support sales and marketing efforts
- Research and resolve operational issues related to complex accounts
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, interpret policies, procedures, and compliance requirements
- Provide information and coordinate with the broader banking and internal teams (Financial Advisors, etc.) to ensure clients are in the correct banking product based on their financial activity
- Collaborate and consult with peers, colleagues, and managers to resolve routine issues and achieve goals, while building a strong knowledge of internal policies and procedures
- Maintain effective risk management through routine education, sound risk and operational decision making, and adherence to policies or procedures related to low to medium risks and deliverables
- Offer/negotiate terms and/or take an application for a dwelling secured transaction
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
