Associate Vice President for Student Affairs

Virginia Community College System • Fairfax County, VA

37d • $131,000 - $145,000 • Onsite

About The Position

General Description: The Associate Vice President (AVP) for Student Affairs provides visionary leadership and operational oversight for five critical student-facing units: Enrollment Services; Financial Aid and Compliance; Registration and Records; International Student Services; and the College Information Center. Reporting to the Vice President of Student Affairs, the AVP ensures an integrated, student-centered approach to enrollment, retention, credentialing, and holistic support. Employees must reside in Virginia, Maryland, or the District of Columbia.

Requirements

• Extensive knowledge of federal and state financial aid regulations, FERPA requirements, and accreditation standards affecting student services and enrollment management.
• Demonstrated ability to use data to inform decision-making, assess outcomes, and drive improvements.
• Knowledge of enterprise systems (e.g., PeopleSoft) and reporting/analytics tools to support enrollment, financial aid, and student success functions.
• Exceptional written and verbal communication skills, with the ability to present effectively to diverse audiences, including senior leadership, faculty, staff, students, and external stakeholders.
• Skilled in stakeholder engagement, conflict resolution, and consensus-building across complex organizations.
• Ability to provide collaborative leadership that advances equity, inclusion, and student success initiatives, fostering a culture of shared purpose and continuous improvement across diverse teams.
• Ability to supervise and develop professional staff, fostering a culture of accountability, growth, and continuous improvement.
• Ability to develop and implement strategic enrollment and student support initiatives aligned with institutional goals.
• Strong organizational and project management skills, with capacity to manage multiple priorities in a fast-paced environment.
• Knowledge of strategic enrollment management and the assessment of student success performance metrics.
• Master's degree in Higher Education Administration, Student Affairs, Educational Leadership, or in a field appropriately related to the position. Qualifying degree must have been awarded by a regionally accredited institution.
• Experience in progressively responsible roles within student affairs.
• Direct supervisory experience and demonstrated success managing multiple functional areas.

Nice To Haves

• Doctoral degree awarded by a regionally accredited institution preferred.
• Experience leading teams through change management and process redesign.
• Demonstrated ability to cultivate inclusive environments and advance our commitment to building a caring community.
• Commitment to innovative uses of technology and customer service excellence.
• Strategic mindset with the capacity to translate institutional priorities into operational action plans.
• Experience with the application of predictive analytics in enrollment and budget forecasting.

Responsibilities

• Enrollment Services Leadership Develop and implement strategic enrollment plans that drive headcount growth, retention benchmarks, and outcomes targets.
• Collaborate with academic affairs, marketing, and community partners to optimize outreach, engagement, and yield initiatives.
• Monitor enrollment metrics (application volume, yield rate, demographic trends) and recommend process improvements.
• Financial Aid & Compliance Administer all federal, state, and institutional aid programs-from award packaging through reconciliation, ensuring accuracy, equity, and timely disbursement.
• Lead compliance and audit activities: maintain currency on Title IV, state scholarship, and institutional policies; conduct internal reviews; respond to external audits; prepare and file required regulatory reports.
• Develop, document, and update financial aid policies, procedures, and office manuals; design and deliver training and quality-assurance testing; serve as the go-to resource for complex system, data, and regulatory questions.
• Collaborate with Admissions, Registrar, Student Accounts, Controller, Budget Office, IT, and other campus committees to streamline workflows, data exchanges, and communications that support student service and institutional integrity.
• Registration & Records Direct all aspects of student record maintenance, and transcript services, ensuring FERPA compliance and data integrity.
• Partner with academic deans and directors to align curriculum changes, coordinate course scheduling, catalog updates, and commencement processes.
• Leverage technology solutions to streamline registration workflows and enhance self-service functionality.
• College Information Center Supervise the operations of the Information Center, coordinating front-line staff who manage inquiries via walk-in, phone, email, and chat.
• Set service-level expectations, work with director to craft knowledge-based content, and analyze inquiry trends to inform broader communications strategies.
• Foster a culture of welcoming, accurate, and timely responses that reflect institutional values.
• International Student Services Drive the institution's internationalization strategy-aligned with academic and enrollment goals-by advising senior leadership on global trends and partnerships, monitoring enrollment data, and refining outreach tactics.
• Oversee all facets of international student services, including advising, immigration compliance, orientation, transition, cultural programming, and well-being initiatives that foster belonging and success.
• Measure and report on performance by tracking enrollment, retention, and satisfaction metrics; conducting service assessments; and preparing accreditation, compliance, and strategic planning reports.
• Strategic Collaboration & Assessment Serve on the Student Affairs leadership team to align division goals with the institution's strategic plan, budget priorities, and enrollment projections.
• Use data analytics, satisfaction surveys, and compliance reports to measure unit performance and guide continuous improvement.
• Build and sustain cross-sector partnerships with K-12, workforce agencies, and community organizations to expand pipeline opportunities.

Benefits

• NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Educational Services
• Number of Employees: 251-500 employees