Associate Vice President for Facilities Operations

Dartmouth College•Hanover, NH

71d•Onsite

About The Position

The Associate Vice President for Facilities Operations has primary responsibility for leading the strategy, work delivery, communication, and culture for the Facilities Operations team - including the areas of Maintenance Services, Custodial Services, Grounds Services/Woodlands, Residential Operations and Fleet Management. The focus of the position includes the strategic, tactical and operational planning and management of the service functions performed by the respective areas for College facilities and land under the responsibility of Campus Services. The Maintenance Services shops include access control, electrical, equipment maintenance, fire safety and building repair shops. Grounds Services also includes the Woodlands operation at the College Grant, and responsibility for the Campus Services vehicle and equipment fleet. The position also collaborates closely with colleagues in Engineering and Utilities Services. In addition, the position works closely with the Project Management department to plan for the operations of new/renovated facilities including impact on operating budgets, staffing, service levels, and oversees the new position supporting project transitions. This position works closely with and supports colleagues in the Real Estate Office, professional schools, and other College organizations to support College programs where operations staff provide services through a rate paying system and is responsible for the operational deployment of resources in response to service requests. Close collaboration is required with the Facilities Customer Service Center team that is responsible for the monitoring and measurement of service provision. This leader is expected to create and build a culture of professionalism, accountability, compassion, and teamwork. Dartmouth's Campus Services Division is responsible for planning, design, construction and operation of Dartmouth's buildings, campus landscape and infrastructure. Dartmouth's facilities include over 5 million square feet of space in 165 buildings. These facilities serve over 5,600 students and 5,000 faculty and staff in a variety of academic, research, administrative, athletic, and residential spaces.

Requirements

Minimum of 15 years of progressive, comprehensive experience in facilities management services, preferably in a higher education environment.
Bachelor's degree in engineering, facilities management, construction management, business administration, architecture, related field or the equivalent as measured by a diverse professional background with 15 years or more of relevant experience.
Demonstrated background in fiscal management including estimating and understanding of theories, practices and policies used in finance and business, and development and administration of operating and project budgets.
Demonstrated organizational, personnel, and managerial experiences including being an effective role model and supporter of programs that promote/maintain employee culture and belonging.
Ability to relate well to diverse groups of constituents and to build strong relationships within and among those groups.
Outstanding written and verbal communication skills, including interpersonal skills.
Proficiency in Microsoft Office Suite or similar software and the deployment of technology within operational responsibilities.
Experience in the implementation and administration of Computerized Maintenance Management Systems (CMMS).
Superb attention to detail and organizational skills and excellent analytical, problem-solving and decision-making skills.

Nice To Haves

Master's degree in engineering, business administration or public administration.
Demonstrated project management experience in complex facilities and/or trades areas.
Experience developing standards and metrics for use in improving efficiency and effectiveness.
Experience in the development and administration of Preventive Maintenance programs and capital renewal planning.