About The Position

Become a part of our caring community and help us put health first CenterWell is establishing a Data & Analytics (D&A) central team to accelerate cross-business collaboration, standardize data governance, and unlock AI at scale, enabling high-quality, compliant data and actionable insights that power simplified care company wide. As CenterWell AVP, Data & Analytics you will collaborate closely with CenterWell leadership and senior leaders in our Primary Care, Home, and Pharmacy segments while serving as a thought leader in deploying more advanced data science techniques and capabilities across the businesses. This leader will play an important role in supporting the integrated strategic direction of CenterWell while addressing some of the segments’ most important opportunities and challenges. This leader will build and lead the CenterWell D&A Central team, own CenterWell-wide data governance standards and cross-CenterWell data products, support shared services D&A, build up AI/ML capabilities for CenterWell writ large, and be CenterWell’s unified voice in enterprise governance. Operating Principles The D&A leader will operate according to three guiding principles. The role centers on implementing a hub-and-spoke model where D&A Central brings together cross-CenterWell data products and AI capabilities that serve the entire organization, while businesses maintain ownership of their specific analytics needs – balancing efficiency and operational autonomy. The leader will also serve as a critical bridge to the enterprise, providing a unified point of contact that translates enterprise-wide standards into realistic policies and practices that fit business realities. Finally, the leader must foster a “One CenterWell Mindset” by identifying and pursuing opportunities that create value across the organization, while enabling and supporting each business to thrive. Responsibilities include (but are not limited to) the following:

Requirements

  • 15+ years in Data and Analytics with demonstrated expertise in developing and deploying ML models in production environments
  • 7+ years leading multi-disciplinary teams across complex enterprises
  • Proven success in cross-business engagement, data product development and strategy, shared services, and AI/ML
  • Healthcare experience with HIPAA/PHI; familiarity with HL7/FHIR; model risk management and interoperability strategies, infrastructure, and legal/compliance understanding
  • Hands-on with modern cloud data platforms and BI; strong communication and servant leadership
  • Ability to work Eastern Standard and Central Standard Time Zone

Nice To Haves

  • Master's Degree
  • PMP certification
  • Six Sigma Certification

Responsibilities

  • Data Governance (Cross-CenterWell; Enterprise interface) Represent CenterWell in Enterprise Data Governance forums; secure alignment and decision rights Publish CenterWell governance playbook; establish stewardship, ownership, access controls, and issue resolution Maintain CenterWell data catalog, business glossary, KPI dictionary, lineage, and quality standards for cross-CenterWell assets
  • Data Product & Strategy (Unified data & advanced self-service) Partner with IT on unified data/platform strategy (UDAP) and guardrails for advanced self-service such as agentic, self-service analytics Define standards and lifecycle for cross-CenterWell data products and feature stores; implement build-once approaches Enable adoption through training, documentation, and support scaffolding Develops and owns the cross-CenterWell interoperability strategy, enabling CenterWell businesses to access insights about their members both across the org, as well as external data from third party sources. Owns the interoperability integration strategy for standardly available data products for CenterWell stakeholders.
  • Shared Services Data & Reporting (Cross-CenterWell) Stand up intake, triage, and prioritization for cross-CenterWell data requests; reduce duplicative effort Deliver common reporting and product/process monitoring; support pipelines for CenterWell-wide analytics Supports Cross-CenterWell teams/efforts with dedicated analytics and data needs Measure value realization and continuously improve speed-to-insight
  • Advanced Data Science: AI/ML (Cross-CenterWell) Jointly define, size, and prioritize predictive models and machine learning capabilities and backlog that maximizes value to CenterWell. Maintain deep technical expertise in advanced data science and AI (i.e., predictive modeling, NLP, classification) to upskill teams across Centerwell through new opportunities and approaches Implement MLOps across CenterWell, in partnership with Enterprise teams, and responsible AI (privacy, fairness, explainability); partner with Legal, Compliance and Security Partner with Enterprise teams to deliver enterprise-ready models, influence cross-enterprise platforms (ex – Florence), and integrate workflows to drive adoption and outcomes
  • Stakeholder & Operating Model (Cross-CenterWell) Establish clear interfaces, RACI, and escalation protocol across CenterWell D&A Central, BUs, and Enterprise Champion the elevation of data science capabilities across CenterWell, providing upskilling and reusable data assets that enables distributed teams to focus on faster insight generation and more sophisticated, novel analytics Build a community of practice and coach leaders/ICs; attract and grow top D&A talent

Benefits

  • Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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