Associate Vice President, Commercial Operations

Harmony Biosciences • Plymouth Meeting, PA

86d

About The Position

Harmony Biosciences is recruiting for an Associate Vice President, Commercial Operations in our Plymouth Meeting, PA location. In this role you will be responsible for both the development and deployment of the operational support for the commercial organization to positively impact effective field activity as well as knowing our business. As a critical business partner to commercial teams, the Associate Vice President, Commercial Operations will lead a team dedicated to providing high quality commercial support and work as a key member of the decision-making process for the Harmony commercial team and regional/local markets. The successful candidate will lead the process in several critical areas to the business, such as business planning, performance tracking and excellence in sales execution, and as such, building a strong working relationship with the regional teams will be critical. This position plays a key role in the scaling commercial operations, enhancing cross-functional collaboration, and enabling data-driven, customer-centric growth.

Requirements

• Bachelors Degree required; MBA preferred.
• 15+ years experience within the pharmaceutical industry with at least 10+ years experience within a commercial operations function, and 7+ years managing a commercial operations team required.
• Deep understanding and experience with field-based team strategy/performance/data analytics, sales force optimization and deployment, customer targeting/segmentation and call plan development, CRM experience, data management and customer master management is required.
• Strategic mindset with a proven ability to assess and enhance existing processes for greater efficiency.
• Experience leveraging quantitative techniques and statistical analyses in support of the business.
• Ability to work/lead in a dynamic group that takes a multi-disciplined team approach to executing and achieving departmental and corporate goals.

Responsibilities

• Develop and execute the commercial operations strategy aligned with corporate objectives.
• Lead an effective and unified commercial operations team (Sales & Marketing Operations which includes Incentive Compensation Fleet Services, Training and Development, and Data & Customer Master Management).
• Maintain subject matter expertise within Commercial for disease states, products and therapeutic areas aligned with Harmony's portfolio and account management strategy.
• Develop and leverage framework for strategic/tactical business planning for different parts of the commercial and brand teams.
• Strategic thinking beyond own function; is familiar with and considers overall business objectives and company strategy.
• Ensure effective cross-functional collaboration and transparency with areas within and outside of the Commercial organization.
• Responsible for management control policy and ensure excellence in communication and deployment of key sales initiatives to field and various internal departments; ensure management oversight of program.
• Ensure robust, effective and secure management of commercial data and systems to support the business.
• Manage the design, implementation and execution of motivating incentive compensation (IC) programs and incentive contests.
• Manage the design and effective implementation of sales training content, materials and activities to ensure the appropriate preparation and education of field sales, field reimbursement managers and remote territory managers.
• Assure the commercial operations systems support the compliant use of different sales and marketing resources available to the field through commercial operations systems.
• Institute processes for data and reporting governance of ad-hoc field-based inquiries from the executive team and other Commercial functions.
• Manage Commercial Operations budget and allocate resources effectively across functions to maximize impact.

Benefits

• Medical, Vision and Dental benefits the first of the month following start date.
• Generous paid time off and Company designated Holidays.
• Company paid Disability benefits and Life Insurance coverage.
• 401(k) Retirement Savings Plan.
• Paid Parental leave.
• Employee Stock Purchase Plan (ESPP).
• Company sponsored wellness programs.
• Professional development initiatives and continuous learning opportunities.
• A certified Great Place to Work for seven consecutive years based on our positive, values-based company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Chemical Manufacturing
• Education Level: Bachelor's degree