Associate Vice President and Deputy CIO

Cal Poly San Luis Obispo • San Luis Obispo, CA

86d • $215,000 - $250,000

About The Position

Under the general direction of the Vice President and Chief Information Officer (VP/CIO) for Information Technology Services, and as a member of the Information Technology Services (ITS) leadership team, the AVP for Technology Operations will manage the flow of technology requests from both within and outside the IT department, develop and implement a comprehensive service strategy, gather requirements, and lead continuous process improvement initiatives to ensure high-quality, efficient operations.

Requirements

• Master's degree and/or advanced degree in information technology or a related discipline.
• ITIL Foundation Certification or higher.
• Project Management Professional (PMP) or similar certification.
• Certified Service Management Professional (CSMP) or similar certification.
• Working knowledge of the California State University (CSU) governance structure.
• Familiarity with policies and laws related to higher education (FERPA, ADA, etc.).
• Experience in a large, complex, and diverse institution.
• Demonstrated experience with the full implementation of large-scale technology projects.
• Bachelor's degree or equivalent combination of education and professional experience demonstrating progressive leadership in technology infrastructure and operations.
• 10 years of progressively responsible experience in IT infrastructure management, with at least 5 years in a senior leadership role.

Responsibilities

• Manage the flow of technology requests from both within and outside the IT department.
• Develop and implement a comprehensive service strategy.
• Gather requirements for technology services.
• Lead continuous process improvement initiatives to ensure high-quality, efficient operations.

Benefits

• Health, dental and vision insurance.
• Retirement participation in the Public Employees' Retirement System.
• Educational benefits for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Educational Services
• Education Level: Master's degree